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HR Advisor

3 months ago

Tampa, Florida, United States LanceSoft Full time
Job Title: HR Advisor
Location: Tampa, FL, 33634
Duration: 6 months
50% onsite and 50% Remote

Job description:
  • Works collaboratively within a team to share ideas, ownership, and accountability for driving improvements and consistency of execution for key HR processes.
  • Identify and report any call trends or product trends to the Team Lead or Supervisor.
  • Provide feedback on customer issues and the knowledgebase so that management can address and improve the items.
  • Participate in scheduled and ad hoc training in order to improve policy and process acumen.
Must have experiences:
  • Require college degree.
  • 2-5 years human resources operational experience
  • General knowledge and understanding of HR policies, processes, and Regional Employment Laws
  • Have worked in a rapid, fast-moving environment which is both complex and changing.
  • Practical operational experience of HR processes, e.g., hire, payroll, benefits, performance
  • Have worked in a multi-cultural/multi-country work environment.
  • Ability to use business judgment when assessing requirements and performance, in order to identify the right solution to meet business needs Previous experience working in a shared services environment preferred.
  • Prefer HR specialty certification to demonstrate theoretical understanding and application of HR practices.
Desired Skills:
  • Language Requirements beyond English: Proficiency in Portuguese and/or Spanish is preferred but not required.
  • Strong verbal and written communication skills to interact with clients and the HR function to deliver business needs.
  • Ability to accurately assess situations through customer interactions in order to coach, guide, or interpret the appropriate action or next steps.
  • Demonstrated strong attention to detail.
  • Highly computer literate with knowledge of HR systems and processes