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Strategic Account Manager

3 months ago

St Louis, Missouri, United States Nidec Full time
We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.

All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society.

Job Summary
Manage all account aspects and coordinate with all functional areas to increase sales and profit. Plan strategic and product growth and increase process efficiency from quote to collections

Job Description

Job Description
  • Coordinate with multiple functional teams to evaluate new opportunities and close open ones
  • Timely completion of daily/weekly/monthly (as needed) marketing reports tracking sales, forecasts, open orders, and growth programs
  • Research and review market data for sales growth opportunities.
  • Support the departments' development and implementation of internal marketing projects to meet or exceed company goals and objectives to include speed and sales growth.
  • Work closely with customers, marketing, finance and credit departments to to insure POs and other financial transactions are processed efficiently.
  • Analyze key account insights, buying trends, market analysis, and marketing best practices to build successful strategies
  • Create Strategies based on market & product knowledge, market trends, competitors market position, and Nidec strengths
  • Develop and implement sales plan and strategy for growth that is consistent with division's objectives
  • Regularly visit customer locations and build positive, long-term customer relationships
  • Target and develop new product and strategic plans for the customer
  • Coordinate and lead all customer visits and meetings
  • Maintain detailed competitive files, including, but not limited to, information pertaining to product, policies and strategies
  • Understand who represents our competitors in territory and maintain an analysis of their strengths and weaknesses
  • Conduct all activities with integrity and high ethical standards, consistent with Nidec's Business Ethics Policy. Take care of company assets, property and management of expenses
  • Execute marketing campaigns for key account and product lifecycle
  • after sales support and warranty management. This is where we need help following up with Product Services to vet claims against deductions and reject or process credits.
  • Support customer needs for ecommerce data and other needs
Effective Internal and External Communication Process
  • Communicate in a constructive and factual manner to the appropriate function, all customer complaints, problems, suggestions and significant events, within the territory, via the standard procedures. Identify support and actions required
  • Regularly communicate competitive dynamics within territory
  • Update progress of territory plans, strategies and actions to manager
  • Understand and communicate to customer various aspects of business relationship including Nidec policies, pricing dynamics, programs, etc.
Possess Organizational Skills
  • Proficient time management is essential
  • Define long term objectives while maintaining the ability to adjust to changing situations
  • Effective customer call planning
  • Thorough and professional reports and administrative duties completed on-time
Professional Development
  • Maintain and continue self-education in Nidec product and system knowledge
  • Continuous improvement on professional selling skills, computer usage and application skills and personal development
Knowledge, Skills and Abilities:
  • Bachelor's degree (preferably in Business or Engineering - MBA desirable.)
  • Minimum of two (5) years of experience in field.
  • Ability to recognize customer needs and emerging trends.
  • Demonstrated ability to develop high level customer relationships within a strategic account
  • Proven sales track record of excellent management of major accounts within a team.
  • Demonstrated business acumen to meet revenue, profitability and customer satisfaction objectives
  • Strong project management skills. Structured and disciplined reporting skills. Robust problem solving skills.
  • Excellent negotiation skills.
  • Excellent verbal and written communication skills.
  • Microsoft Office Suite (Outlook, Excel, PowerPoint) computer skills.
  • Ability to travel to meet customer expectations and internal requirements.
  • Ability to Multi-Task
  • Results oriented - High achiever (Sets high expectations and stretch goals)
  • Exceptional Communication Skills
  • Strong analytical ability and strategic/critical thinker
  • Computer skills - Microsoft Office Software with major emphasis on Excel
  • Successful candidate needs to be able to grow into a Marketing Associate and Market Manager position.
  • Salesforce and Power BI experience
  • Price administration experience
Additional Job Details

Equal Employment Opportunity and Affirmative Action at Nidec
Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website:

No Soliciting

Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.