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Front Desk Clerk 3 Pm

3 months ago

Mauston, Wisconsin, United States Best Western Park Oasis Inn Full time

Duties:

  • Understands room status and room status tracking.
  • Knows room locations, types of rooms available, and room rates.
  • Welcomes guest by greeting, answering questions, responding to requests.
  • Registers guest by obtaining or confirming room requirements, assigning room, obtaining information and signatures, issuing guest room keys.
  • Establishes payment by verifying credit cards or obtaining cash.
  • Thoroughly understand and adheres to proper credit, check
- cashing, and cash handling policies and procedures.

  • Provides concierge duties to guest by answering any inquiries regarding hotel and other services guest may require, such as entertainment, shopping, business, and travel.
  • Makes reservations, checking availability, confirming requirements, getting complete guest information and payment.
  • Contributes to team effort by accomplishing related results as needed.

QUALIFICATIONS:

  • Uses customeroriented telephone etiquette to get information. Greets callers, establishes rapport, and projects professional tone.

PHYSICAL REQUIREMENTS

  • Ability to stand/sit for long periods of time.
  • Ability to bend, stretch and twist.

Job Type:
Part-time

Pay:
From $10.75 per hour

Expected hours:
per week

Benefits:

  • Employee discount

Schedule:

  • 8 hour shift
  • Holidays
  • Night shift
  • On call
  • Weekends as needed

Work setting:

  • Inperson

Work Location:
In person