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IT Support Specialist

2 months ago

Mauston, Wisconsin, United States Mile Bluff Medical Center Full time
Job Title: IT Support Specialist

Mile Bluff Medical Center is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance to computer users, resolving computer problems, and ensuring the smooth operation of computer systems.

Key Responsibilities:
  • Technical Support: Provide technical assistance to computer users, resolving computer problems and ensuring the smooth operation of computer systems.
  • System Maintenance: Oversee the daily performance of computer systems, ensuring they are running efficiently and effectively.
  • Hardware and Software Support: Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Help Desk Support: Cover Help Desk duties when staff are on vacation or ill, providing support to users and resolving technical issues.
  • Training and Development: Develop training materials and procedures, or train users in the proper use of hardware or software.
Requirements:
  • Education: Associates or Bachelors degree in a related area, required. Equivalent work experience may be considered in place of education.
  • Experience: 3+ years of related work experience preferred.
  • Skills: Expert proficiency with computers, including Microsoft applications, excellent analytical, problem-solving, and teamwork skills.