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Office Manager
3 months ago
We are seeking a skilled office manager to join our dynamic team. In this role, you'll oversee daily office operations, manage administrative tasks, and support the smooth functioning of our office. We are looking for someone with excellent organizational and communication skills, as well as a commitment to maintaining a positive and efficient workplace. If you're ready to make a significant impact and contribute to our company's success, we invite you to apply and join our dedicated team.
Responsiblities:
1. Supervise team as they receive, audit and process emails, EDI's from customers regarding new orders.
2. Promote training on processes, technologies, customers, and AGILE company information.
3. Recognize operational bottlenecks, escalate issues, and provide potential solutions.
4. Check departments work accuracy for errors. Provides performance feedback and coaching.
5. Determine work procedures, prepares work schedules, and expedites workflow.
6. Responsible for developing, motivating, and supervising a world-class customer service team. Utilize individual and team meetings to provide coaching, motivation, and recognition.
7. Communicate and manage staffing adjustments according to need including coordinating the exchange or shifting of agents to other areas by communication with the corresponding management.
8. Other responsibilities as required.
