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QA Engineer 4-Contractor

3 months ago

Everett, Washington, United States Jamco America Full time
Summary

Administer an effective manufacturing quality improvement process to ensure Jamco America, Inc. (Jamco) products are compliant with all design requirements, company policies, federal regulations and customer standards. The Quality Engineer will work cross-functionally with Engineering, Operations, Suppliers and Customers to accomplish goals and implement solutions. Additionally, the Quality Engineer will assist in the maintenance and continuous improvement of the Quality Management System (QMS).

Essential Duties and Responsibilities include the following with other duties as assigned:
  • Participate in new Program activities to provide support in assuring Company policies and procedures are adhered to and Customer and Regulatory Requirements are accounted for
  • Provide MRB support for nonconforming material, including containment activities, root cause analysis and corrective action implementation
  • Analyze nonconformance data, both from internal and external sources to determine areas for improvement and pursue root cause corrective action as needed. Perform follow-up activities to ensure effectiveness of actions taken
  • Act as facilitator and perform training in the proper use of root cause and corrective action analysis tools such as Ishikawa diagram, 5 Whys, 8D or similar
  • Participate as an auditor in Jamco Internal Audit program, as assigned
  • Perform reporting to top management and Customers, as needed, to communicate Quality Performance, status of open corrective actions and ongoing improvement efforts
  • Other duties as directed by the QA Manager
Supervisory Responsibilities

This job has no supervisory responsibilities in the Quality Assurance group.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty to the established department standards (i.e. meet published metrics). The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All external hiring is contingent upon the successful completion of a pre-employment drug screen and a criminal background check.

Requirements

Education and/or Experience
  • Bachelor's degree in Engineering preferred, preferably Manufacturing or Mechanical, or similar technical field (i.e. Mathematics, Statistics, Engineering Technology). A Bachelor's degree in any field and related experience is acceptable.
  • 4-6 years' experience in a regulated manufacturing environment as a Quality Engineer, Manufacturing Engineer or similar
  • Ability to read and interpret Engineering blueprints, and/or obtain dimensional information from modeling software programs
  • Working knowledge of quality inspection tools and processes
  • Aerospace industry experience
  • AS9100 Knowledge
  • Auditing experience
Minimum Computer Skills
  • In-depth knowledge of MS Office Suite required, including MS Excel, Visio and PowerPoint.
  • Experience with analytical software such as PowerBI, MiniTab highly desirable.
Other Desired Qualifications
  • ASQ-CQE/CQA certification
  • Project management experience
Communication Skills
  • Excellent verbal and written communication skills
  • Excellent listening skills.
  • Demonstrated ability to work effectively with cross-functional work groups including suppliers, customers and associates, both verbally and in writing.
  • Ability to provide concise summaries of complex issues, which may include technical data, to a diverse audience
  • Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations.
  • Ability to write reports, business correspondence and procedure manuals.
Behavioral Attributes:
  • Highly organized – able to manage time wisely and effectively prioritize multiple competing tasks.
  • Curious and inquisitive with regard to investigating nonconformities and implementing robust solutions.
  • Identifies and solves problems, develops innovative solutions, acts decisively, and shows good judgment.
  • Looks at the global picture and looks at the enterprise as a series of interlinked processes where the output of one is the input of the other.
  • Diplomatic in expressing positions or opinions which may not be popular.
  • Adaptable and able to modify behavior based on team consensus.
  • Assertive – able to persuade others to implement solutions which meet compliance requirements
  • Initiative – proactive and takes action without being prompted. Does not need frequent oversight.
  • Learning agility – continuously seeks new knowledge, creates and fosters a culture of interest, curiosity and learning. Flexible to change, and learns from failure. Seeks to improve processes and products.
  • Results Oriented – maintains appropriate focus on short- and long-term goals. Conveys a sense of urgency.
  • Self-Discernment – knows personal strengths and limitations and works toward improving weaknesses.
  • Team Player – respond to requests from other parts of the organization, and support larger legitimate organizational agendas.
Analytical Skills

Ability to work with mathematical concepts such as fractions, percentages, ratios, probability and statistics, plane and solid geometry, trigonometry and dimensional analysis. Ability to apply these concepts to practical situations.

Language Skill
  • Ability to read and interpret documents such as production specifications, operating and maintenance instructions and procedure manuals.
  • Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers of employees of organization.
Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Customer Orientation

Must demonstrate concern and take actions to meet requirements and high standards of quality of both internal and external customers. Must display courtesy and sensitivity. Manage difficult situations. Meet commitments. Respond promptly to customer needs. Solicit customer feedback to improve service.

Physical Demands

While performing the duties of this job, the employee is frequently required to stand, walk, sit, talk and hear. Specific vision abilities required by this job include close vision and reading small print.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Moderate travel within the U.S. and abroad may be required to support JAMCO America programs.

The noise level in the work environment is usually quiet.