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field support associate

3 months ago

Appleton, Wisconsin, United States Compass Group USA Full time
Canteen
  • We are hiring immediately for a full time FIELD SUPPORT ASSOCIATE position.
  • Location: Canteen Vending W. Wisconsin Avenue, Appleton, WI 54913 Note: online applications accepted only.
  • Schedule: Full time schedule. Monday through Friday, 7:00am - 3:00pm or 8:00am - 4:00pm. More details upon interview.
  • Requirement: Previous inventory experience is preferred.
  • Pay Range: $18.00 to $19.00
    *Internal Employee Referral Bonus Available

The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions:

About Canteen:

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen's solutions include markets, office coffee and snacks, unattended retail, and culinary.

Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the opportunity and innovation. Together, we'll continue to transform our industry.

Come for the job, stay for the career. We are Canteen.

Job Summary

Job Summary
This position will be assisting both operations and finance on the office coffee side of the business in the sense that you will be responsible for:

  • Setting up new customer accounts in our billing system.
  • Assisting customers with questions about their invoices or deliveries and working with operations on how to address the issues.
  • Making sure credit cards on file get charged on a regular basis, which helps the finance collections team.
  • Making sure that invoices are reviewed daily and sent out on a regular basis either by email or physical copies, which helps the finance collections team.
  • Keeping system up to date when it comes to equipment which affects rental billing.
  • Assist operations in placing fresh food orders for office coffee clients.
  • Manually key orders when necessary.
  • Complete price book increases that happen 1-2x a year.
  • Assist in other ad hoc duties that arise.
  • Must be able to multi-task, meet deadlines, take initiative, problem solve, and be able to communicate with clients both on the phone and through email.

Associates at Canteen are offered many fantastic benefits.

Full-time and part-time positions offer the followingbenefits to associates:Retirement Plan,Associate Shopping Program,Health and Wellness Programs,Discount Marketplace,Identity Theft Protection,Pet Insurance,Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates:Medical,Dental,Vision,Life Insurance/AD,Disability Insurance,Commuter Benefits,Employee Assistance Program,Flexible Spending Accounts (FSAs)

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Canteen maintains a drug-free workplace.

Req ID:

Canteen