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Patient Service Representative
3 months ago
Axia Women's Health is one of the largest independent women's health care groups in the United States and is on a mission to create a more caring, more connected, and more progressive women's healthcare community.
Comprised of nearly 400 providers and 200 care center locations across five states, Axia Women's Health is leading the way in women's health by offering a full spectrum of exceptional care in obstetrics, gynecology, fertility, maternal-fetal medicine, urogynecology, hormone therapy, weight management, and laboratory services.
Our corporate headquarters are located in Oaks, Pennsylvania, and Voorhees, New Jersey. As our impressive growth continues across the Mid Atlantic.This Position is located in East Brunswick, NJ.The Medical Office Receptionistwill be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff.
Job duties include but are not limited to:
Hours:
Total hours per week 24 Mon
- Fri schedule.
Medical Office ReceptionPromptly and professionally provide exceptional customer service via telephone, and in person greeting patients/visitors, and assist and direct them accordingly.
Work as a team member and ability to work individually to serve in a setting that will deliver a high level of quality care.
Feel comfortable answering phones and message training at high volumesCross train in variety of tasks to help maintain an efficient organizational work process for staffing needs and coverage.
Explain financial requirements to patients; collect and record copays as required.Training will include obtaining insurance verification and benefits eligibility, precertification's for inhouse procedures and services as needed.
Perform registration functions for new and existing patients.
Schedule patient appointments per guidelines given, and finalize patient schedules for previous day.
Maintain confidentiality regarding all patients.
Adhere to infection control/safety guidelines and confidentiality policies through HIPAA compliance.
Other duties as assigned.
Qualified candidates can:
Adapt to changing priorities and business needsIs flexible and not easily flustered in busy atmosphere.
Has great customer service skills and initiative to learn.
An ability to focus on what is best for the team over the individual, contribute to a team cultureCan work 24 hours per week, with reliable transportation and the ability to travel to either location East Brunswick and Piscataway as scheduled.
No weekendsGreat team atmosphere in each department that will help you succeed as an asset to the care center.Part Time Benefits SummaryImmediate 401(k) matching contribution with no vesting periodGenerous PTO offering with additional time off for volunteeringFree counseling for colleagues and family members, including parents and parents-in-law.
Equal Opportunity Employer