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Veterinary Client Service Representative
2 months ago
We are seeking a highly skilled and compassionate Client Service Representative to join our team at GSVS Veterinary Emergency Services East Brunswick. As a key member of our front-line team, you will be responsible for providing exceptional customer service to our clients, ensuring a positive experience from the moment they walk in the door.
Key Responsibilities:
- Provide exceptional customer service to clients, responding to their needs and concerns in a timely and professional manner.
- Manage client check-in and check-out processes, ensuring accurate and efficient handling of client information.
- Book appointments, take payments, and field phone calls in a fast-paced environment.
- Work collaboratively with clinical staff to ensure seamless communication and coordination of client care.
- Develop and maintain strong relationships with clients, colleagues, and community partners.
Requirements:
- 1+ years of experience in a client service role, preferably in a veterinary or healthcare setting.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse clients and colleagues.
- Ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment.
- Strong attention to detail, with the ability to accurately process client information and manage data entry.
- Comfort with technology, including computer software and phone systems.
- Ability to work in a highly collaborative environment, with a positive and empathetic attitude.
What We Offer:
- Competitive salary and benefits package, including health, dental, and vision insurance.
- Opportunities for professional growth and development, including training and mentorship.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
- A comprehensive benefits package, including paid time off, mental health support, and pet discounts.
About Us:
Veritas Veterinary Partners is a leading provider of veterinary emergency services, dedicated to delivering exceptional care and compassion to our clients and their pets. We are proud to offer a dynamic and supportive work environment, with a focus on teamwork, collaboration, and continuous learning.
Equal Opportunity Employer:
Veritas Veterinary Partners is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional care to our clients and their pets.
