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Patient Access Representative II
2 months ago
At RWJBarnabas Health, we are seeking a highly skilled Patient Access Representative II to join our team. As a Patient Access Representative II, you will play a critical role in coordinating and facilitating registrations and admissions by obtaining pertinent demographic, financial, and insurance information on all patients.
Key Responsibilities:- Interview patients, family members, and other responsible parties to gather demographic and financial information for scheduling, pre-registration, and/or registration.
- Obtain and accurately document all demographic information, including insurance information and initiate verification processes via third-party clearinghouses.
- Meet and exceed department goals, including accuracy, point-of-service collections, and productivity.
- Ensure all required forms are provided, reviewed, and properly explained to patients or their authorized representatives.
- Inform patients of their financial responsibility and collect appropriate dollar amounts for services to be rendered.
- High school diploma or equivalent.
- Customer service experience.
- Minimum of 3 years of patient access experience.
- Knowledge of all aspects of registration, non-federal and federal billing regulations, and state programs such as Charity Care.
- Medical terminology and computer skills.
- Paid time off (PTO).
- Medical and prescription drug insurance.
- Dental and vision insurance.
- Retirement plans.
- Short and long-term disability insurance.
- Life and accidental death insurance.
- Tuition reimbursement.
- Health care and dependent care flexible spending accounts.
- Wellness programs.
- Voluntary benefits (e.g., pet insurance).
- Discounts through our partners, such as NJ Devils, NJ PAC, Verizon, and more.
RWJBarnabas Health is the premier healthcare destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time.
