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Customer Success Specialist

3 months ago

Oklahoma City, Oklahoma, United States United Fintech Group Full time
We are seeking a determined individual to join our Customer Success Team at TTMzero. If you enjoy interacting with people, have a passion for communication, and a keen interest in Capital Markets and FinTech, then this position might be ideal for you as an Intern or Junior at TTMzero. About the Company:
  • TTMzero is part of the United Fintech Group, with over 70 employees and global offices, headquartered in the Berlin area. They offer fully digitized regulatory tech and capital markets solutions to professional participants.
What We Look For:
  • Enrolled or graduated in Finance, Business, Business Information Systems, Business Communications/Consulting, or related fields
  • Must have an EU work permit
  • Interest in Capital Markets and finance
  • Proficient in spoken and written English
  • Team player with excellent communication skills
  • Customer-oriented with adaptability and attention to detail
  • Eager to learn, tech-savvy, and able to work under pressure
  • Open to using project management tools
Key Responsibilities:
  • Supporting customer requests
  • Answering product-related queries
  • Assisting in onboarding new customers
  • Supporting production workflows
  • Maintaining business goals
  • Identifying improvement opportunities
  • Participating in projects

Join the Customer Success Team at TTMzero for a minimum of 6 months and benefit from training, modern tools, a positive work environment, and the possibility of a long-term position. Enjoy 30 days of paid vacation per year, team events, free drinks & fruits, and more. Be part of an international, motivated team based in Berlin, with the opportunity for remote work 3 days a week.