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Client Service Associate

3 months ago

Boulder, Colorado, United States Zions Bancorporation Full time

At Vectra Bank, the Rocky Mountain region is a part of who we are, and we understand why families and businesses choose to live, grow, play and work here. Recently recognized as one of the Denver Posts Top Workplaces for Vectra Bank Colorado offers our customers, and our employees, the best of both worlds: a broad reach and depth of financial resources alongside unparalleled personal attention. At Vectra, we think creatively to shape custom financial solutions for those raising a family or creating the next great local business. We are passionate about our business, and we are passionate about success.

At Vectra, we're committed to making our company a great place to work and grow your career. We seek dedicated employees whose diversity, talent, drive and innovative ideas add value to our customers, our colleagues and to our communities. At Vectra, we actively listen to our employees and our customers, initiate contact, provide solutions, and proactively focus on building relationships - not increasing transactions. We do this by offering technology and resources typically only found within larger banks and combining those resources with an exceptional level of service more commonly associated with community banks and smaller financial institutions. We personify this difference through our tagline: Big Enough to Count / Small Enough to Care .

With benefits starting on day one, over 11 bank holidays, and a company committed to career growth and advancement, Vectra is dedicated to being an employer of choice in our industry and community. At Vectra Bank, the possibilities are endless - come for a job, stay for a career.

We are looking for a Part Time Client Service Associate (Teller) to provide top notch customer service to our clients and customers at our Boulder Canyon branch . If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you

Essential Functions:

  • Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
  • Identifies and addresses clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
  • Resolves clients' problems either through direct personal action or referral to alternative branch or bank resources.
  • Identifies and maximizes cross-sell banks opportunities through exploring needs.
  • Other duties as assigned.

Qualifications:

  • Requires High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.
  • Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
  • Must have solid balancing and customer service skills.
  • Ability to cross-sell bank products based on clients' needs.

Schedule: Monday - Friday 8:45 am - 5:15 pm and Some Saturdays Required

Benefits:

  • Medical, Dental and Vision Insurance - START DAY ONE
  • Life and Disability Insurance, Paid Paternal Leave, and Adoption Assistance
  • Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts
  • Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays
  • 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
  • Mental health benefits, including coaching and therapy sessions
  • Tuition Reimbursement for qualifying employees
  • Employee Ambassador preferred banking products

This position is eligible to earn a base salary in the range of $17 - $19 hourly depending on job-related factors such as level of experience and location.

Req ID:

To review our Benefits Summary browse here:

Equal Opportunity Employer

It is the policy of this corporation to provide equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, veteran status, sexual orientation, gender identity and expression or any other characteristic protected by applicable law. This policy is established and administered in accordance with all applicable federal, state, and local laws.

If you are an individual with disabilities who needs accommodation, or you are having difficulty using our website to apply for employment, please contact us at , Mon.-Fri. between 9 a.m. - 5 p.m. MST.

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