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HR Manager

3 months ago

Peachtree City, Georgia, United States Hoshizaki America, Inc. Full time
Job Description

SUMMARY

Directs and manages the strategy, processes, practices, and policies regarding the employment of people, employee relations & problem resolutions. Leads the communications efforts for all people at all levels, and encourages transparency, objectivity & trust through multi-channel, and multi-directional methods. Provides coaching and feedback to leaders, managers & supervisors on business and people priorities.

KEY PERFORMANCE INDICATORS (KPIs)

ESSENTIAL FUNCTIONS

Primary/major job responsibilities that will be performed by this job.

  • Develops and oversees the effective execution and administration of all corporate processes that support the management, and retention of talent.
  • Develops programs, process, and tools for effective problem resolutions to mitigate risk to the enterprise and encourage a positive working environment.
  • Oversees and monitors communications to ensure all constituencies are served and properly informed of all matters related to business and employment including matters of policy, compliance, work practices, performance, legal and internal controls.
  • Champions a tolerant & inclusive workplace with proper level of sensitivity to all parties during problem resolution, misconduct, policy violations, complaints & allegations to de-escalate and treat all involved humanely regardless of outcome.
  • Ensures legal and corporate compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; updating policies & procedures and representing the organization at hearings.
  • Manages and oversees the efficiency of the performance review process and works to improve the quality and method for maximum positive impact of all employees.
  • Works cooperatively with the People Operations section in HR to assure that underlying Health, Compensation, HCM systems and the Talent portions of Human Resources are in alignment.
  • Any other projects as required.

KNOWLEDGE & SKILLS

  • Extensive experience in all aspects of employee relations including investigations, interviewing, effective mitigation of issues and resolutions management.
  • Managing people, teams, and processes effectively. Able to motivate others to get results. Able to influence and lead those not under direct control.
  • Advanced proficiency in Microsoft Office (advanced excel knowledge in macros, pivot tables IF concepts, etc.).
  • Expert knowledge of human resource policies and procedures as well as federal and state laws.
  • Project management experience and demonstrated capabilities in seeking stakeholder participation and input in all process and outcome.
  • Continuous improvement mindset to seek improvement in all areas of responsibility.
  • Diligence for data accuracy balanced with juggling priorities. Able to effectively prioritize work and able to contextualize work to determine to level of effort needed. accuracy and attention to detail.
  • Self-directed/self-starter that learns quickly and takes appropriate action without need for detailed direction.
  • Proactively identifies problems and exercises proper judgment and decision-making skills to resolve situations efficiently and effectively.
  • Able to builds effective relationships with all employee constituents to better understand business and functional challenges.
  • Depth of experience in change management, performance management, strategic and operational planning.
  • Strong business acumen needed to align Human Resource functional objectives with business strategy
  • Strong analytical, communication, and writing skills.
  • Analyzes qualitative information (e.g., policies) and quantitative data (e.g., reports) and applies logic to identify solutions and process/program improvements.

EDUCATION & EXPERIENCE

Bachelor's degree in Human Resources, Business or related field and ten years of experience managing and directing various human resource functions including: employee relations, training and development or an equivalent combination of education and experience.

PHYSCIAL REQUIREMENTS

  • Work is primarily sedentary in nature.
  • Significant interaction with team, some customers, and vendors.
  • Occasional manual labor that includes lifting, bending, and reaching.
  • Ability to read, write, listen, and speak English, Spanish or other second language a plus.