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Airlines Segment Manager

3 months ago

Wilmington, Delaware, United States Barclays Full time

Airlines Segment Manager

Wilmington, DE

As a Barclays Airlines Segment Manager, you will be supporting Specialty Airline Segment partnerships through both new account acquisitions and portfolio management. You will work with internal and external partners to manage/ drive initiatives to maximize growth and performance. You will be developing and delivering robust and innovative strategies while ensuring that all controls and governance standards are maintained. This will be key to Barclay's strategic partnerships and growth aspirations. Travel may be required for this position.

Barclays is one of the world's largest and most respected financial institutions, established in 1690, with a legacy of success, quality, and innovation. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.

We currently offer a hybrid working model where colleagues have the flexibility to split their time working from home and an office. Everyone has the opportunity to integrate their professional and personal lives through this dynamic working model.

What will you be doing?


• Being responsible for building and maintaining solid, positive relationships with both internal and external key contacts

• Collaborating with all the Marketing channel teams to drive effective marketing strategies aligning on materials and communications with the partner

• Overseeing the product build for acquisitions campaigns and offers while collaborating with Marketing, Technology, and Operations organizations

• Evaluating and reporting on performance trends to develop innovative ways to maximize growth and minimize program risks

• Working collaboratively with marketing teams to develop existing customer marketing strategies and engagement campaigns while managing partner needs and expectations

• Leading the creative development and copy review process for marketing initiatives and campaigns

• Facilitating weekly meetings with the partner to review project updates, develop tactical plans, and identify and address any gaps in performance, delivery, etc

What we're looking for:


• Bachelor's degree is required and an MBA would be helpful; prior credit card banking industry experience; prior project management experience

• Proficiency in Microsoft Office Suite

• Experience in Marketing or Partnership and solid knowledge of the Cobrand Credit Card model

• Solid organization and communication skills; goal oriented and results driven focus to achieve key objectives and challenging targets

In addition to the skills required to execute the job well, we're looking for people with the following capabilities to grow and contribute to our culture:


• Empathy: An ability to see a situation from another person's perspective

• Ownership: A strong sense of pride in your work

• Connection: Build relationships with partners and colleagues

• Innovation: Openness to finding creative solutions

• Persistence: Desire to go above and beyond when necessary to get the job done

• Collaboration: Work well with others while building projects together

Skills that will help you in the role:


• Proven track record of marketing, business development, and setting strategic direction with demonstrated leadership, accountability and ownership

• Ability to multi-task and work well with vendors, partners, other bank colleagues (Legal, Marketing Operations)

• Solid business and marketing acumen; ability to take an analytic approach to ability to identify business opportunities and translating insights into strategies/ actions

• Enthusiastic and outgoing personality

At Barclays we understand that power of great customer experiences and we work hard every day to make sure that the needs and expectations of our customers are met and exceeded. We focus our energies on making every customer engagement better than before.

Where will you be working?

Barclays' Wilmington campus boasts a recently renovated office space featuring a cafe, coffee bar, wellness breakout spaces and more. The campus is located along the historic Wilmington Riverfront where a glance out our windows reveals a scenic look at the Christina River and a growing riverfront community of luxury apartments, shops and restaurants. Additionally, the Wilmington train station is a short walk away, making travel from New York and Washington, DC fast and convenient.

We offer an environment that enables you to thrive and make an impact. Our colleagues are hard-working, focused on solutions, and collaborative. Here you will find people helping people at every level. Our culture is dedicated to innovation and maintaining a sense of balance and well-being.