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Academic Success Advisor

3 months ago

Tempe, Arizona, United States Arizona State University Full time
Job Description

Reporting to the Associate Director for Academic Services in the School of Mathematical and Statistical Sciences, the Academic Success Advisor acts as a key contributor to promoting and supporting student retention and graduation university-wide, supports and advises students in making timely progress toward degree completion through a range of in-person and virtual academic counseling and support strategies.

Working Environment
  • Activities are primarily performed in a regular, climate-controlled office setting subject to extended periods of sitting, standing, walking.
  • Visual acuity and manual dexterity associated with daily use of desktop computer; bending, stooping, reaching and lifting up to 20 pounds.
  • Ability to clearly communicate to perform essential duties.
Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Minimum Qualifications

Bachelor's degree AND one (1) year or more previous experience in one or more of the following: advising, student recruitment/retention or related student services utilizing a proactive and innovative approach which results in demonstrated outcomes in retention, graduation, and academic planning; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Department Statement

The School of Mathematical and Statistical Sciences (SoMSS) at ASU is currently home to about 60 tenured or tenure-track faculty members, 60 instructional faculty, 10 postdoctoral associates, 190 graduate students, 1,500 undergraduate student majors, and 20 staff members. The School teaches courses to over 20,000 undergraduate students each academic year. SoMSS recently started a new undergraduate degree program in data science. The School also offers bachelors, masters, and doctoral programs in applied mathematics, mathematics, statistics, and mathematics education, as well as undergraduate and masters programs in actuarial science. SoMSS has a strong interdisciplinary research profile that includes numerous collaborations inside and outside the university, such as in the biological, environmental, medical, physical and social sciences, education, and multiple areas of engineering. More details can be found at

Desired Qualifications

Master's degree AND two (2) years or more previous experience in one or more of the following: advising, student recruitment/retention or related student services utilizing a proactive and innovative approach which results in demonstrated outcomes in retention, graduation, and academic planning; OR, Any equivalent combination of experience and/or education

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at You may request a hard copy of the report by contacting the ASU PD at

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Essential Duties
  • Provides individual and group academic advising services to students and connects with various resources to help promote success toward graduation, career, and personal goals
  • Utilizes various technological tools to monitor and track student success (Peoplesoft, DARS, e-Advisor, Achieve, Analytics, Microsoft Office Suite
  • Provides support to students accessing the department as a service unit and responds to questions regarding courses, math placement and articulation, and course overrides.
  • Acts as a departmental representative to current and prospective students, faculty, staff, and external groups on issues related to academic success
  • Other duties as assigned.
Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of "equivalent combination" in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor's degree is equal to four years of experience.