![Kforce Inc.](https://media.trabajo.org/img/noimg.jpg)
IT Technical Support Specialist III
4 weeks ago
RESPONSIBILITIES:
Kforce is looking for IT Technical Support Specialists to come aboard a contract to hire position with one of our Fortune 500 clients in Burr Ridge, IL.Responsibilities:- Document installation guides and workflow processes
- Collaborate with Information Technology teams to update workflow processes impacting multiple teams
- Train users and communicate policies and standards to improve software performance and customer service
- Act as a technical resource for Information Technology support coordinators
- Serve as contact in providing on-site customer service and moderately complex technical support to internal partners and vendors
REQUIREMENTS:
- High School diploma/GED or equivalent required
- Bachelor's degree in Computer Science, MIS, or related field preferred
- 5+ years of technical support experience
- Knowledge of Windows operating systems
- Senior level experience
- Large Enterprise/corporate environment experience
- Excellent customer service/soft skills
- ServiceNow experience a plus
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
PandoLogic. Category: , Keywords: Technical Support Representative
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