Current jobs related to Technical Support Specialist - Oak Ridge - ROI Services LLC

  • Technical Support Specialist

    2 months ago

    Oak Ridge, United States Spectra Tech Full time

    Spectra Tech has an immediate need for a Technical Support Specialist in Oak Ridge, TN. Job Description Knowledge, Skillset, and Abilities (KSAs) - * Schedule and set up conference room equipment for audio visual teleconferencing. * Strong customer service and interpersonal communication skills. * Schedules and manages video teleconference meetings in...

  • Technical Support Specialist

    1 week ago

    Oak Brook, Illinois, United States RedSail Technologies Full time

    Job Title: Technical Support SpecialistAt RedSail Technologies, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Manage incoming calls and emails in a timely and...

  • Senior Nuclear Criticality Safety Specialist

    3 days ago

    Oak Ridge, Tennessee, United States Edgewater Technical Associates Full time

    Edgewater Technical Associates is seeking a qualified candidate for a Senior Nuclear Criticality Safety Specialist opportunity to support the Y-12 National Security Complex. The ideal candidate will have a strong background in Nuclear Criticality Safety (NCS) and experience in ensuring the safe processing, storage, transfer, and handling of fissile...

  • Information Technology Support Specialist

    1 week ago

    Oak Ridge, United States ROI Services LLC Full time

    Responsibilities for Technical Support SpecialistInstall and configure computer systems and applications within the companyRespond to customer inquiries and assist in troubleshooting and resolving challengesActively update, maintain and monitor all aspects of computer networksResolve technical issues related to network interruptionsAttend in-person meetings...

  • Dosimetry Technical Specialist

    4 weeks ago

    Oak Ridge, Tennessee, United States Mirion Technologies (GDS), Inc. Full time

    Job SummaryMirion Technologies (GDS), Inc. is seeking a highly skilled Dosimetry Technical Specialist to join our team. As a key member of our Dosimetry Services Division, you will be responsible for the technical aspects of our operations.Key Responsibilities:Oversee all dosimeter results and assessments to ensure accuracy and compliance.Develop, test, and...

  • Technical Support Specialist

    2 months ago

    Royal Oak, Michigan, United States TEKsystems Full time

    Job OverviewPosition Type: Contract to HireDuration: 6 MonthsRole SummaryWe are seeking a dedicated Technical Support Specialist with 1-3 years of relevant experience to provide essential support within a dynamic office environment. This role will focus on daily operational assistance, primarily utilizing Microsoft technologies.Key ResponsibilitiesThe...

  • Technical Support Specialist

    1 week ago

    Oak Park, Illinois, United States ITR Full time

    Job DescriptionAt ITR, we are seeking a skilled Technical Support Specialist to join our team. The successful candidate will be responsible for preparing, imaging, and configuring software for our systems. They will also provide basic evaluation of computer functionality and ensure correct hardware function. This includes imaging new machines and reimagining...

  • Welding Engineer Specialist

    2 days ago

    Oak Ridge, Tennessee, United States Edgewater Technical Associates Full time

    Edgewater Technical Associates is seeking a skilled Welding Engineer to support the Projects Engineering group at the Y-12 National Security Complex in Oak Ridge, TN.The ideal candidate will have a strong background in welding engineering and a proven track record of designing and maintaining plant facilities and processes.Responsibilities will include...

  • Medical Support Specialist

    2 days ago

    Oak Ridge, Tennessee, United States Actalent Full time

    Job Summary:The Medical Support Specialist will assist the provider in a gastrointestinal clinic with various duties, including phone support, scheduling, patient charts, appointments, and vitals. The ideal candidate will have excellent communication skills and be able to work effectively in a clinical setting.Responsibilities:Verify prescriptions and follow...

  • Administrative Support Specialist

    1 week ago

    Oak Ridge, Tennessee, United States Management Solutions Full time

    Job Summary:Management Solutions is seeking a skilled Records Specialist to join our team in Oak Ridge. As a Records Specialist, you will be responsible for maintaining and organizing our internal documents, ensuring they are easily accessible and compliant with regulations. This role requires strong organizational skills, attention to detail, and the...

  • Administrative Support Specialist

    7 days ago

    Oak Ridge, Tennessee, United States Teledyne Technologies Full time

    Job SummaryWe are seeking a highly skilled Administrative Support Specialist to join our team at Teledyne Technologies. This role will provide administrative support to our executives and managers, ensuring the smooth operation of our office.Key ResponsibilitiesProvide administrative support to executives and managers, including preparing correspondence,...

  • Administrative Support Specialist

    7 days ago

    Oak Ridge, Tennessee, United States Oak Ridge School District Full time

    Job Summary: We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Oak Ridge School District. The successful candidate will provide administrative support to the principal and other staff members, ensuring the smooth operation of the office. Key Responsibilities: Provide exceptional customer service to...

  • Nuclear Criticality Safety Specialist

    2 days ago

    Oak Ridge, Tennessee, United States NANA Regional Corp Full time

    Nuclear Criticality Safety SpecialistAkima Infrastructure Services, LLC (AIS) is seeking a Nuclear Criticality Safety Specialist to support the Department of Energy at the Y-12 National Security Complex in Oak Ridge, Tennessee.The successful candidate will be employed by AIS, a premier government contractor, and will take day-to-day direction and assignments...

  • Technical Planning Specialist, Office of Institutional Strategic Planning

    2 months ago

    Oak Ridge, United States Oak Ridge National Laboratory Full time

    Requisition Id 13583  Overview: Oak Ridge National Laboratory (ORNL) is in need of a highly skilled Technical Planning Specialist to provide strategic and technical contributions for our Office of Institutional Strategic Planning (OISP). As the largest science and energy laboratory of the US Department of Energy, ORNL conducts advanced research to...

  • Medical Laboratory Specialist

    4 weeks ago

    Oak Ridge, Tennessee, United States Covenant Health Full time

    Job SummaryWe are seeking a highly skilled Medical Technologist to join our team at Covenant Health. As a Medical Technologist, you will be responsible for performing routine and complex tests in various laboratory settings, including blood bank, serology, urinalysis, coagulation, chemistry, hematology, and microbiology.Key ResponsibilitiesPerform...

  • Medical Laboratory Specialist

    3 days ago

    Oak Ridge, Tennessee, United States Covenant Health Full time

    Job Summary:As a Medical Technologist at Covenant Health, you will play a vital role in ensuring the accuracy and reliability of laboratory test results. Your expertise will be essential in performing routine and complex tests in various disciplines, including blood bank, serology, urinalysis, coagulation, chemistry, hematology, and microbiology. You will...

  • Medical Laboratory Specialist

    3 days ago

    Oak Ridge, Tennessee, United States Covenant Health Full time

    Job Summary:As a Medical Technologist at Covenant Health, you will play a vital role in providing high-quality laboratory services to our patients. You will be responsible for performing routine and complex tests in various laboratory sections, including blood bank, hematology, serology, urinalysis, chemistry, and microbiology. You will also assist technical...

  • IT Support Specialist

    1 month ago

    Oak Creek, Wisconsin, United States Riteway Bus Service, Inc. Full time

    Job Title: IT Support SpecialistJob Summary:The IT Support Specialist role is a key member of our organization's IT strategy. As a vital part of our team, you will play a crucial role in ensuring the smooth operation of our computer systems and hardware inventory. Your primary responsibility will be to manage our technical assets, including hardware and...

  • Medical Laboratory Specialist

    6 days ago

    Oak Ridge, Tennessee, United States Covenant Health Full time

    Job Summary:As a Medical Technologist at Covenant Health, you will play a vital role in ensuring the accuracy and reliability of laboratory test results. Your expertise will be essential in performing routine and complex tests in various disciplines, including blood bank, serology, urinalysis, coagulation, chemistry, hematology, and microbiology. You will...

  • Chemical Process Engineer

    4 weeks ago

    Oak Ridge, Tennessee, United States Edgewater Technical Associates Full time

    Job SummaryWe are seeking a highly skilled Chemical Process Engineer to join our team at Edgewater Technical Associates. As a Chemical Process Engineer, you will be responsible for providing engineering support for the design and development of chemical processes and systems.Key ResponsibilitiesDevelop high-quality detailed design packages for chemical...

Technical Support Specialist

2 months ago

Oak Ridge, United States ROI Services LLC Full time

Job Description


Knowledge, Skillset, and Abilities (KSAs) –

  • Schedule and set up conference room equipment for audio visual teleconferencing.
  • Strong customer service and interpersonal communication skills.
  • Schedules and manages video teleconference meetings in various rooms.
  • Completes paperwork required to open and close classified conference rooms to maintain the integrity of each room.
  • Work directly with customers via phone, email, chat sessions, remote connection, or in person.
  • Provide resolutions to customer issues/requests.
  • Properly escalate unresolved queries to the next level of support.
  • Utilize service management tools to document work notes and updates.
  • Follow up with customers, provide feedback and see problems/requests through to resolution.
  • Maintain broad knowledge of company software/hardware and procedures, and policies such as IT, HR, finance, cyber security, and technical security that impact the user work environment.
  • Apply technical expertise, product knowledge, and problem solving skills to drive the diagnosis and resolution of customer reported issues.
  • Coach end users on tools and equipment usage.
  • Troubleshoot and resolve software/hardware/connectivity problems by utilizing technical knowledge gained through course work, Internet research, contacting vendor support, and work experience.
  • Ability to quickly support emergent issues or address unexpected or undefined work requests in a fluid environment as new technologies and equipment upgrades are introduced.


Essential Job Functions: Specific Requirements –

  • Knowledge and experience in videoconferencing, mobile devices, telecommunications, and audio visual equipment.
  • Experience troubleshooting and supporting Automated Information Systems (AIS) hardware and software.
  • Ability to convey information accurately and effectively in both written and oral form.
  • Effective time management skills to handle multiple incident tickets at once.
  • Able to work technically demanding fast-paced environment.
  • Able to able to concisely and accurately describe technical details to customers.
  • Quick decision making when assessing a solution to a problem, that is creating a business or production delays.
  • Well-developed IT troubleshooting skills and customer service.


Educational Requirements:

Level 1 – Associates with limited experience or high school diploma w/ 1 to 4 years experience. Level 2 – Bachelors degree with limited experience or Associates with 2 to 5 years, or high school with 6 to 8 years.