![Department Of Veterans Affairs](https://media.trabajo.org/img/noimg.jpg)
Advanced Medical Support Assistant
3 months ago
This is an open continuous announcement for interested applicants and may be extended or closed as needed, this announcement will be used to fill Advanced Medical Support Assistant positions throughout the Samuel S Stratton VA Medical Center - Albany, including all campuses and CBOCs.
Qualified applicants will be referred as positions become available starting 10/21/2023 on an as needed basis after that.
Duties
Scheduling: Schedules all Community Care (CC) consults as per VA Regulations and Directives, Office of Community Care (OCC) Field Guidebook (FGB) and local guidance. Assumes responsibility as the CC scheduling point of contact for patients (or their representatives) and providers to clarify questions regarding scheduling and eligibility. Applies scheduling priority guidelines, adheres to CC consult management timeliness metrics. Ensures designation of patient desired in-network community provider and appointment date as appropriate, documents cancellations and no-show of community appointments, refers to RN or MSA as appropriate for rescheduling. Effectively uses Consult Tracking Manager (CTM) to develop and manage tracking needed to ensure timely scheduling, follow-up care and requests for additional service. Completes documentation as per FGB and local policy in the electronic medical record. The incumbent advises the program manager and other VA employees of scheduling difficulties; s/he works with with multiple VAMCs, Referral Coordination Teams, and their clinic counterparts to share information and provide education on current Community Care policies in order to optimize the timeliness of care for VA patients.
Coordination of Care: Coordinates outside referral sources in accordance with Third Party Administrator requirements. Detailed knowledge of multiple medical specialties is required to coordinate and schedule care with community providers. Effectively uses Provider Profile Management System (PPMS) when scheduling care in the community. Accommodates patient scheduling requests as appropriate which requires establishing relationships with many community entities. Develops, maintains and routinely updates points of contact list related to individual specialties to include phone and fax numbers for community providers. Ensures community provider receives necessary medical Referral Documents (REFDOC) as required for scheduling care. Enters CC authorization into Health Share Referral Manager (HSRM) database as per FGB and local guidelines; provides written authorization to community provider and patient. Obtains medical records to assist with scheduling or coordination of clinical care. Uploads and/or scans medical records and reports into electronic medical record as necessary, alerts providers and care management team.Develops and maintains effective and efficient communication among the patient, team, expanded team, and the larger VA and community healthcare delivery systems. Has significant responsibilities within this context including coordination and communication during the inpatient and outpatient delivery of care. Maintains communication with the patient, CC team and all providers as necessary. Considerable independent judgment and critical thinking skills are required. Maintains in-depth knowledge and is able to answer questions regarding administrative eligibility criteria for care in the community as per federal law. If not able to address any particular concern, ensures requester is referred to appropriate personnel who can resolve issue. Prepares written correspondence as a means to contact Veterans to obtain information to coordinate care. Fully participates in daily team huddles and weekly meetings where patient care planning and management occur, documents scheduling challenges and alerts team and supervisor. Informs RN of clinical issues.
Administrative Support: Collects and reports data to Lead MSA, Administrative Officer and/or Manager relative to scheduling delays and community provider availability. Performs data abstraction for special projects. Assumes responsibility for assisting department staff with backlog as needed. Assists with clerical duties as assigned such as faxing, copying, mail, typing, etc. Assumes responsibility for completing mandatory education requirements. Utilizes information management technologies in an appropriate manner. May be required to enter electronic work orders and electronic computer access requests. Works within scope of responsibility. Promotes action to improve performance within scope of responsibilities. Enhances customer service by responding to customers timely, demonstrating polite, cooperative and respectful behavior. Works with others to accomplish a task or goal and recognizes the interdependence of employees by demonstrating flexibility in work practices, actively supporting group decisions, addressing problems/issues and customer service complaints with supervisor. If not able to address any particular concern, ensures requester is referred to appropriate personnel who can resolve issue.
Performs other duties as assigned.
Work Schedule: Monday-Friday, 8:00am - 4:30pm
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 21252-A
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required
-
Advanced Medical Support Assistant
3 months ago
Albany, New York, United States Department Of Veterans Affairs Full timeSummary This is an open continuous announcement for interested applicants and may be extended or closed as needed, this announcement will be used to fill Advanced Medical Support Assistant positions throughout the Samuel S Stratton VA Medical Center - Albany, including all campuses and CBOCs.Qualified applicants will be referred as positions become...
-
Advanced Clinical Nurse
2 days ago
Albany, New York, United States Albany Medical Center Full timeDepartment/Unit:Medical/Surgical Cardiac Hospitalist - D4NWork Shift:Night (United States of America)The Clinical Nurse plays a pivotal role in assessing, coordinating, planning, directing, implementing, and managing the needs of assigned patients throughout their care journey, with a strong emphasis on facilitating progress towards discharge, particularly...
-
Advanced Clinical Nurse
2 days ago
Albany, New York, United States Albany Medical Center Full timeDepartment/Unit:Medical/Surgical Cardiac Hospitalist - D4NWork Shift:Night (United States of America)The Clinical Nurse is responsible for assessing, coordinating, planning, directing, implementing, and managing the needs of assigned patients throughout their care journey, with a strong emphasis on facilitating discharge and managing transitions within the...
-
Medical Support Assistance
3 months ago
Albany, United States Department Of Veterans Affairs Full timeSummary The Advanced Medical Support Assistant (MSA) serves at the Dublin VA Health Care System. THIS OPEN & CONTINUOUS ANNOUNCEMENT (OCA), which closes on 9/30/24. The initial cut-off date for referral of eligible applications will be on or about 1/31/24 with subsequent reviews every...
-
Advanced Clinical Nurse
7 days ago
Albany, New York, United States Albany Medical Center Full timeDepartment/Unit:Medical/Surgical Cardiac Hospitalist - D4NWork Shift: Night (United States of America)The Advanced Clinical Nurse is responsible for assessing, coordinating, planning, directing, implementing, and managing the needs of assigned patients throughout their care journey, with a strong emphasis on progress toward discharge, including during...
-
Advanced Clinical Nurse
7 days ago
Albany, New York, United States Albany Medical Center Full timeDepartment/Unit:Medical/Surgical Cardiac Hospitalist - D4NWork Shift:Night (United States of America)The Clinical Nurse is responsible for assessing, coordinating, planning, directing, implementing, and managing the needs of assigned patients throughout their care journey, with a strong emphasis on progress toward discharge, including during transitions...
-
Medical Support Assistance
3 months ago
Albany, United States Department Of Veterans Affairs Full timeSummary The Medical Support Assistant (MSA) serves at the Dublin VA Health Care System THIS OPEN & CONTINUOUS ANNOUNCEMENT (OCA), which closes on 9/30/24. The initial cut-off date for referral of eligible applications will be on or about 1/31/24 with subsequent reviews every two weeks...
-
Advanced Practice Nurse
7 days ago
Albany, New York, United States Albany Medical Center Full timeDepartment/Unit: HospitalistsWork Shift: Day (United States of America)Salary Range: $115,000.00 - $130,000.00The Advanced Practice Nurse (APN) is a highly skilled nursing professional who, through extensive clinical experience, academic study, and supervised practice in patient care at the master's or doctoral level, has developed specialized expertise in a...
-
Advanced Practice Nurse
7 days ago
Albany, New York, United States Albany Medical Center Full timeDepartment/Unit:Pediatrics GeneralWork Shift:Day (United States of America)Salary range: $98, $163,348.00Advanced Practice NurseDepartment of General PediatricsThe Advanced Practice Nurse (APN) is a nursing professional who, through extensive clinical experience, education, and supervised practice in patient care at the master's or doctoral level, has...
-
Advanced Practice Provider
4 weeks ago
Albany, United States Honest Medical Group Full timeJob DescriptionJob DescriptionWho You AreYou are devoted, compassionate, and enjoy being on the front lines in healthcare, changing the lives of your patients. You are passionate about getting to the root cause of a patient's conditions, removing social determinants of healthcare, and ensuring the highest possible quality of life for those in your care....
-
Medication Order Specialist
7 days ago
Albany, New York, United States HealthCare Support Full timePosition OverviewHealthCare Support is currently seeking a Medication Order Specialist to join our team.Key Responsibilities:Efficiently triage, interpret, and enter medication orders into the computerized system while adhering to accuracy and productivity benchmarks.Conduct drug calculations, including basic math conversions (e.g., milligrams).Address...
-
Advanced Practice Nurse in Pediatrics
6 days ago
Albany, New York, United States Albany Medical Center Full timeDepartment/Unit:Pediatrics General Work Shift:Department of General Pediatrics The Nurse Practitioner (NP) is a highly trained nursing professional who, through extensive clinical experience and advanced education at the master's or doctoral level, has developed specialized expertise in delivering patient care services. The NP exhibits the advanced...
-
Advanced Practice Nurse Specialist
2 days ago
Albany, New York, United States Albany Medical Center Full timeLocation: Albany, NYDepartment: Surgery AdministrationWork Schedule: Day ShiftCompensation Range: $104,458 - $143,202Position Overview:The Trauma Nurse Practitioner (NP) is a highly skilled professional who, through extensive clinical experience and advanced education, has developed specialized expertise in trauma care. This role requires advanced knowledge...
-
Advanced Practice Nurse in Surgical Care
7 days ago
Albany, New York, United States Albany Medical Center Full timeDepartment/Unit: General SurgeryWork Shift: Day (United States of America)Salary Range: $104,458 - $143,202The Advanced Practice Nurse (APN) is a highly skilled nursing professional who has acquired specialized knowledge and clinical expertise through advanced education and training. This role encompasses a wide range of responsibilities, including the...
-
Advanced Clinical Nurse
3 days ago
Albany, New York, United States Albany Medical Center Full timeDepartment/Unit:Medical/Surgical Cardiac Hospitalist - D4NWork Shift:Day (United States of America)Hourly Range:$60.93Position Overview:The Registered Professional Nurse is tasked with the assessment, coordination, planning, direction, implementation, and management of patient needs throughout their care journey, emphasizing progress towards discharge and...
-
Advanced Clinical Nurse
2 days ago
Albany, New York, United States Albany Medical Center Full timeDepartment/Unit:Medical/Surgical Cardiac Hospitalist - D4NWork Shift:Day (United States of America)Hourly Range: $60.93Position Overview:The Registered Professional Nurse plays a crucial role in assessing, coordinating, planning, directing, implementing, and managing the care needs of assigned patients throughout their treatment journey, with a strong...
-
Advanced Clinical Nurse
3 days ago
Albany, New York, United States Albany Medical Center Full timeDepartment/Unit:Medical/Surgical Cardiac Hospitalist - D4NWork Shift:Day (United States of America)Hourly Range: $60.93Position Overview:The Registered Professional Nurse is tasked with assessing, coordinating, planning, directing, implementing, and managing the needs of assigned patients throughout their care journey, emphasizing progress toward discharge,...
-
Advanced Practice Provider
2 days ago
Albany, New York, United States Albany Medical Center Full timeDepartment/Unit:HospitalistsWork Shift:Evening (United States of America)Salary Range:$140,000.00Position Overview:The Physician Assistant (PA) is a licensed professional tasked with functioning in an advanced specialty role. The PA is responsible for the evaluation and management of patients, which includes ordering diagnostic tests, consultations,...
-
Medical Support Specialist
2 days ago
Albany, New York, United States Samaritan Health Services Full timeJob SummaryWe are seeking a highly skilled and compassionate Medical Assistant to join our team at Samaritan Health Services. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.Key ResponsibilitiesAssist Practitioners: Provide administrative and clinical support to our healthcare...
-
Advanced Practice Nurse in Neurology
7 days ago
Albany, New York, United States Albany Medical Center Full timeDepartment/Unit:Neurology GeneralWork Shift:Day (United States of America)Salary Range: $101,147 - $126,465We are pleased to announce an opportunity for an Advanced Practice Nurse to become a vital member of our committed inpatient clinical team within the Comprehensive Stroke Center, contributing significantly to the delivery of specialized, high-quality...