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Office Administrator

4 months ago

Richmond, United States Real Property Management Richmond Metro Full time

Benefits:

401(k)

401(k) matching

Company parties

Dental insurance

Health insurance

Paid time off

Parental leave

Vision insurance

OFFICE ADMINISTRATOR

The Office Administrator is responsible for supporting business operations through administrative tasks, as well as providing courteous and professional direct interaction with prospective and current customer tenants. This position is often the face of Real Property Management Richmond Metro. This role interacts with every unit of the business and is the key to achieving effective communication across the organization.

ESSENTIAL RESPONSIBILITIES

  1. Providing administrative support for the office staff

  2. Handling general telephone and walk-in inquiries

  3. Managing property key inventory, making sure every tech and vendor has the keys they need for the day

  4. Attending and participating in office meetings

  5. Attending and participating in training sessions as directed by the Manager

  6. Adhering to all procedures required in this role

    KEY ATTRIBUTES

    1. Highly detail oriented and organized in work

    2. Strong analytical thinking and troubleshooting skills

    3. Excellent communication and interpersonal skills with a customer service focus

    4. Ability to act and operate independently with minimal daily direction from manager to accomplish objectives

    5. Proficiency with email and Microsoft Office applications

    6. Ability to work cooperatively and collaboratively with all levels of employees, management, and external agencies to maximize performance, creativity, problem-solving, and results

      The Administrative Assistant is highly organized with strong time management skills and an understanding of prioritization. Naturally driven to provide excellent customer service and to instill trust, the Administrative Assistant is a natural communicator with good attention to detail, a sense of urgency, and a professional demeanor.

      REQUIREMENTS

      1. Two years’ experience in administrative support

      2. A minimum typing speed of 40 words per minute

      3. Intermediate skills in Microsoft Office

      4. Managing referrals across departments

      5. Knowledge of the Internet and email

      6. Basic telephone switchboard knowledge

        PERFORMANCE EXPECTATIONS

        1. Administrative support, reporting, and data entry timelines met

        2. Established customer service standards maintained

        3. Advertising timelines met

        4. Tenancy database maintained in an accurate and timely manner

        5. ‘Renting’ section of the company website maintained and updated on a daily basis

          Notice

          Property Management Business Solutions LLC is the franchisor of the Real Property Management ® franchised system. Each Real Property Management® franchised location is independently-owned and operated. Employment opportunities throughout the franchised network are listed as a service, so they can be conveniently found by interested parties at one central location for brand management purposes only. The employer for each position listed is the independent franchise owner who posted the position on this website.

          *Acknowledgement

          I acknowledge that each independent Real Property Management® franchise office hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Property Management Business Solutions LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Property Management Business Solutions LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.