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Head of Operations, Bitcoin Platform

4 months ago

Oakland, United States Block Full time

Company Description
Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.
Job Description
We believe everyone should be able to participate and thrive in the economy. So we're building tools that make commerce easier and more accessible to all. We started with a little white credit card reader but haven't stopped there. Our new reader helps our sellers accept chip cards and NFC payments, and our Cash app lets people pay each other back instantly. We're empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Let's shorten the distance between having an idea and making a living from it. We're here to help sellers of all sizes start, run, and grow their business-and helping them grow their business is good business for everyone.
Bitcoin Platform consists of security, trading, custody engineering, operations, and product partnerships. It operates a proprietary stack for both cold and hot wallets to enable users to send, receive, and custody, as well as a trading engine that provides liquidity for users.
This role reports to the General Manager, Bitcoin Platform
Job Description

  • Operate the bitcoin business on a day-to-day basis ensuring faster and more efficient operations including critical functions: liquidity, trading, partnerships and cold storage
  • Build, develop and scale the Bitcoin trading operation while deepening / expanding our liquidity sources
  • Develop and execute on a cold and hot storage custody strategy while mitigating security and financial risks.
  • Drive financial performance of our rapidly scaling bitcoin business, which includes forging new revenue lines
  • Pursue developing new bitcoin revenue lines in close partnership with product teams across Block
  • Leverage and analyze multiple sources of data to inform business decision making and optimizations


Qualifications

  • 15+ years of payments, operations and/or partner management experience, preferably in a fast moving technology or financial services company. Entrepreneurial drive is key.
  • Experience operating a financial services business including managing financial performance.
  • 5+ years of Bitcoin knowledge or experience is a strong plus
  • Solid understanding of the financial services industry and its current evolution
  • Experience with developing a rapidly scaling business and related operation
  • Exceptionally strong relationship building skills with all organizational levels including leaders and technical teams. Ability to develop consensus and drive stakeholders to a decision
  • Experience with trading operations & asset custody. Bonus
  • Prior team development and people management experience. Distributed workforce experience a plus
  • Deep analytical skills that can drive the development of reporting, tools and other business processes to smooth operations and enable analysis of nascent industry movements
  • Utilizing influence to drive outcomes with internal & external stakeholders.
  • Experience with developing new revenue streams and negotiating commercial agreements


Qualifications

  • 15+ years of payments, operations and/or partner management experience, preferably in a fast moving technology or financial services company. Entrepreneurial drive is key.
  • Experience operating a financial services business including managing financial performance.
  • 5+ years of Bitcoin knowledge or experience is a strong plus
  • Solid understanding of the financial services industry and its current evolution
  • Experience with developing a rapidly scaling business and related operation
  • Exceptionally strong relationship building skills with all organizational levels including leaders and technical teams. Ability to develop consensus and drive stakeholders to a decision
  • Experience with trading operations & asset custody. Bonus
  • Prior team development and people management experience. Distributed workforce experience a plus
  • Deep analytical skills that can drive the development of reporting, tools and other business processes to smooth operations and enable analysis of nascent industry movements
  • Utilizing influence to drive outcomes with internal & external stakeholders.
  • Experience with developing new revenue streams and negotiating commercial agreements