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Head of People Operations

2 months ago

Oakland, California, United States Vivo HealthStaff Full time
Position Overview

Vivo HealthStaff: We are redefining the approach to healthcare for seniors by establishing micro-clinics within senior living communities, ensuring safer and more accessible urgent and primary care. Our mission is to create a value-driven healthcare model that enhances the health outcomes of our patients.

As a well-supported startup, we are backed by prominent investors and are experiencing rapid growth. Our expansion has seen a significant increase in care sites and patient engagement, and we are just beginning our journey.

The Director of Human Resources will play a pivotal role in leading our HR initiatives, providing essential internal support, and driving excellence in HR functions and process enhancements. We seek a visionary leader dedicated to building a top-tier people organization, focusing on management development, systematizing processes, and supporting our growth trajectory.

Key Responsibilities
  • Oversee all HR functions at Vivo HealthStaff, including strategic partnerships, benefits administration, talent development, performance management, and process optimization.
  • Design and implement new protocols to support organizational scaling while ensuring high-quality HR service delivery.
  • Champion talent development initiatives and establish robust processes for performance reviews, compensation strategies, and professional growth programs.
  • Collaborate with the Head of Talent to enhance the candidate experience for new hires.
  • Manage all aspects of employee compliance and administrative functions.
  • Lead HR enablement efforts, including benefits management and attendance tracking systems.
  • Continuously assess organizational needs and adapt HR strategies accordingly.
  • Facilitate a seamless onboarding experience for new employees.
  • Assist management in addressing employee concerns and needs.
  • Support the development and execution of HR policies and procedures, offering guidance and best practices.
  • Maintain the employee handbook, directory, and organizational structure.
Qualifications
  • Bachelor's degree required; Master's degree preferred.
  • 8-10 years of experience in HR, with a strong background in business partnership roles, particularly in high-volume, high-growth environments.
  • Proven problem-solving and analytical skills, with experience in managing HR metrics to identify root causes and develop strategic plans.
  • Ability to cultivate effective relationships with employees at all levels.
  • Strong project management capabilities and a focus on customer service.
  • Excellent teamwork, organizational, and interpersonal skills.
  • In-depth knowledge of California Labor Law.
  • Experience in the healthcare sector is essential.

Vivo HealthStaff is committed to equal opportunity employment, ensuring recruitment, hiring, development, compensation, and promotion without regard to race, religion, nationality, gender, sexual orientation, age, marital status, veteran status, or disability.