Lead Business Analyst, PLM Specifications

3 weeks ago

Orrville, United States Hostess Brands, LLC Full time
Your Opportunity as the Lead Business Analyst, ITP Commercial Operations/Specifications PLM

The J.M. Smucker Co. Information Services, Transformation & Portfolio (ITP) department enables people, process and/or technology solutions for capabilities that help our business perform, transform, and grow. The Lead Business Analyst, on the ITP Commercial Operations Team, realizes this purpose by serving as a subject matter expert, key partner and relationship manager for the Commercial business function specifically including Quality, Operations, R&D and Co-Packaging business areas. This role demonstrates in-depth knowledge of the business and business analysis, including the ability to translate needs, pain points and requirements related to business processes and systems into proposed projects and actionable specifications that can be understood by solution delivery teams. The Lead Business Analyst role also utilizes project management skills to organize and deliver efforts, often involving multiple teams. As a leader within the business analysis discipline, this role is looked upon to coach others on skills required to enable change and be an effective liaison between technical and non-technical audiences. This hands-on position requires limited guidance, strong relationship building and communication skills, a customer service mindset, critical thinking, and a commitment to quality deliverables.

Location: Orrville, Ohio (Close proximity to Cleveland/Akron)

Work Arrangements: Hybrid, 30% minimum in office expectation

In this role you will:

Cultivate relationships and learn the business

  • Serve as the subject matter expert and/or liaison from the Specification Management/PLM Center of Excellence to the business areas of Quality Compliance, Plant Quality, Packaging and Co-Packaging.
  • Build positive, trusting relationships with business customers and develop a deep understanding of how they operate and what they need.
  • Foster strong, collaborative relationships with internal team members and vendors in helping to address business priorities.
  • Understand the process, systems and data landscape in the business areas, including security and compliance needs.

Initiate, manage and deliver projects

  • Support business areas with new project generation/continuous improvement work while constructively challenging ROI, priority, and connection to business and technical roadmaps.
  • Consult with subject matter experts to document existing process and business capabilities, research best practices and propose future process in the spirit of continuous improvement.
  • Define requirements based on translation of business needs and gaps collaboratively with stakeholders, leading to solution design.
  • Contribute to software vendor evaluation and selection activities.
  • Create and/or influence deliverables such as project plans, business process flows, change impacts, solution requirements, test plans, cutover plans and support plans.
  • Collaborate with delivery teams on solution design, identifying appropriate actions based on guidelines and acting as a champion to ensure delivered solutions meet the intended design.
  • Identify ongoing support needs and ensure proper transition to steady state.
  • Incorporate risk management into project activities and model best practices regarding audit and security controls.
  • May serve as a project manager on medium to large efforts pertaining to directly supported business areas, applying standard project methodologies used at Smucker.

Support and maintain existing solutions

  • Serve as point of contact for business partners regarding Prodika access and support and periodically meet to review progress. Engage adjacent ITP teams where additional skill sets and knowledge are required.
  • Facilitate review of software licenses, risk profile and ITP general controls compliance pertaining to third-party vendors.
  • Participate in planning and execution of x-large initiatives such as implementing and adopting a new PLM system

Strengthen the Business Analysis community

  • Mentor and guide others to help advance business analysis within Smucker as a discipline, community of practice and profession.
  • Serve as a contributor to the Business Analyst Center of Excellence, seeking opportunities to lead change and share knowledge broadly.

The Right Place for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

What we are looking for:

Minimum Requirements:

  • 5+ years of relevant work experience with either a Bachelor's degree in a related field or specialized training (including on-the-job).
  • Experience working directly with business customers within, but not limited to, Quality Compliance, Plant Quality, Packaging and Co-Packaging areas.
  • Experience with Software-as-a-Service (SaaS) implementations within an integrated enterprise environment.
  • Experience leading project activities with a strong understanding of project management methodology and software delivery life cycle (SDLC).
  • Effective communicator and facilitator, with ability to lead efficient meetings with varied audiences (leadership, vendors, etc.).
  • Strong customer service mindset, with an ability to understand and advocate for customer needs while setting appropriate expectations and boundaries.

Additional skills and experience that we think would make someone successful in this role (not required):

  • Experience implementing or supporting PLM or other enterprise level software.
  • Professional certification and/or experience leading professional development activities in business analysis, change management or project management.
  • Familiarity with data integration methods and data conversion activities. Experience creating requirements and design documentation pertaining to data integration or conversion.
  • Experience in the Consumer Packaged Goods (CPG) industry.
  • Willingness to learn system configuration

Learn more about working at Smucker:

  • Our Total Rewards Benefits Program
  • Our Continued Progress on Inclusion, Diversity and Equity
  • Our Thriving Together Philosophy Supporting All Impacted by Our Business

Follow us on LinkedIn

  • Lead Business Analyst, PLM Specifications

    2 weeks ago

    Orrville, United States The J. M. Smucker Company Full time

    Your Opportunity as the Lead Business Analyst, ITP Commercial Operations/Specifications PLM The J.M. Smucker Co. Information Services, Transformation & Portfolio (ITP) department enables people, process and/or technology solutions for capabilities that help our business perform, transform, and grow. The Lead Business Analyst, on the ITP Commercial...

  • Lead Business Analyst, PLM Specifications

    3 weeks ago

    Orrville, United States Hostess Brands Full time

    Your Opportunity as the Lead Business Analyst, ITP Commercial Operations/Specifications PLM The J.M. Smucker Co. Information Services, Transformation & Portfolio (ITP) department enables people, process and/or technology solutions for capabilities that help our business perform, transform, and grow. The Lead Business Analyst, on the ITP Commercial...

  • Lead Analyst, Inventory/Distribution

    1 month ago

    Orrville, United States The J. M. Smucker Company Full time

    Your Opportunity as the Lead Analyst, Inventory/ Distribution. In this role you will be encouraged to share your diverse thoughts and ideas to drive continuous supply chain improvement and will be empowered to bring those ideas to life. Location: Orr Inventory, Distribution, Analyst, Lead, Supply Chain, Project Management, Manufacturing, Business Services

  • Business Analyst, Integrated Insights

    2 weeks ago

    Orrville, Ohio, United States The J. M. Smucker Company Full time

    Your Role as a Business Analyst, Integrated Insights In today's competitive landscape, our dedication to harnessing strategic analysis is more crucial than ever. We are enhancing our analytical capabilities and fostering the growth of our team members. In this position, you will serve as a strategic collaborator for the Customer & Category Business (CCB)...

  • Lead Analyst, Inventory/Distribution

    3 weeks ago

    Orrville, Ohio, United States Hostess Brands Full time

    Your Opportunity as the Lead Analyst, Inventory/ Distribution In this role you will be encouraged to share your diverse thoughts and ideas to drive continuous supply chain improvement and will be empowered to bring those ideas to life. Location: Orrville, Corporate Offices Work Arrangements: Hybrid, 30% in office expectations In this role you will: Prepare...

  • Lead Analyst, Inventory/Distribution

    3 weeks ago

    Orrville, United States Hostess Brands Full time

    Your Opportunity as the Lead Analyst, Inventory/ Distribution In this role you will be encouraged to share your diverse thoughts and ideas to drive continuous supply chain improvement and will be empowered to bring those ideas to life. Location: Orrville, Corporate Offices Work Arrangements: Hybrid, 30% in office expectations In this role you will: ...

  • Lead Supply Chain Analyst

    2 weeks ago

    Orrville, Ohio, United States The J. M. Smucker Company Full time

    Your Role as a Senior Analyst in Inventory and DistributionAs a Senior Analyst in Inventory and Distribution, you will have the opportunity to contribute your unique perspectives and innovative ideas to enhance our supply chain processes. Your insights will be valued, and you will be encouraged to implement strategies that promote continuous improvement.Key...

  • Analyst, Integrated Analytics

    1 month ago

    Orrville, United States The J. M. Smucker Company Full time

    Your Opportunity as an Analyst, Integrated Analytics - CCB SBS Our commitment to leverage strategic analysis has taken on even greater importance in today's competitive environment. We are growing our analytical capabilities and supporting the growth of those on our team. In this role, you will act as a strategic business partner for the Customer & Category...

  • Lead Analyst, Financial Reporting

    1 week ago

    Orrville, United States The J. M. Smucker Company Full time

    Your Opportunity as the Lead Analyst, Financial Reporting & Accounting Leverage your financial expertise in leading our Company's SEC filings and conduct accounting responsibilities to support various acquisition, divestiture and treasury activities. Become a key consultant within our Accounting and Reporting department by sharing learnings from internal and...

  • Lead Analyst International, Customer Logistics

    1 month ago

    Orrville, United States The J. M. Smucker Company Full time

    Your Opportunity as the Lead Analyst, International Customer Logistics Partners with retailers and distributors across various markets to maximize supply chain process efficiencies related to International Logistics. This role will build strong partnerships with International Sales, Marketing and Global Trade Compliance to support the order to cash process...

  • Senior Inventory Analyst

    7 days ago

    Orrville, Ohio, United States Hostess Brands, LLC Full time

    Your Role as the Senior Inventory AnalystIn this position, you will be encouraged to express your unique perspectives and ideas to foster ongoing enhancements in the supply chain, and you will have the authority to implement those concepts effectively.Location: Corporate OfficesWork Arrangements: Hybrid, with 30% in-office expectations Key Responsibilities:...

  • Lead Analyst, Customer Supply Chain Operations

    2 weeks ago

    Orrville, Ohio, United States The J.M. Smucker Co. Full time

    Your Role as the Lead Analyst, Customer Supply Chain OperationsCollaborate with partners to enhance supply chain efficiency while investigating and addressing order and shipment inconsistencies. Oversee a daily process to evaluate data for effective monitoring of customer performance metrics through detailed reporting and problem resolution. Engage with both...

  • Senior Analyst, Sales Process

    2 weeks ago

    Orrville, United States The J. M. Smucker Company Full time

    Your Opportunity as the Senior Analyst, Sales Process & SupportYou will serve as a key support resource for the entire brand portfolio for your Sales teams. Responsible for master data integrity and system maintenance. Support and interact with other team members, Customer Category Business teams and other departments to accomplish key tasks and identify...

  • Senior Analyst, Sales Process

    4 weeks ago

    Orrville, United States The J. M. Smucker Company Full time

    Your Opportunity as the Senior Analyst, Sales Process & Support You will serve as a key support resource for the entire brand portfolio for your Sales teams. Responsible for master data integrity and system maintenance. Support and interact with other team members, Customer Category Business teams and other departments to accomplish key tasks and identify...

  • Production Analyst

    3 months ago

    Orrville, United States SmithFoods Inc. Full time

    Job DescriptionJob DescriptionProduction AnalystWelcome to the SmithFoods family.High Quality. Always Fresh.    For over 100 years, SmithFoods has been a leader within the dairy industry and has progressed into an innovative leader within private label and contract manufacturing services for dairy and non-dairy products.   Joining SmithFoods as the...

  • Senior Sales Process Analyst

    7 days ago

    Orrville, Ohio, United States The J. M. Smucker Company Full time

    Your Role as the Senior Sales Process Analyst In this pivotal position, you will act as a crucial support resource for the entire brand portfolio, focusing on our Sales teams. You will be accountable for ensuring the integrity of master data and maintaining system functionality. Your collaboration with team members, Customer Category Business teams, and...

  • Senior Sales Process Analyst

    7 days ago

    Orrville, Ohio, United States The J. M. Smucker Company Full time

    Your Role as the Senior Sales Process Analyst In this pivotal position, you will act as a vital support resource for the comprehensive brand portfolio within the Sales teams. Your responsibilities will include ensuring the integrity of master data and maintaining system functionality. You will collaborate and engage with team members, Customer Category...

  • Senior Sales Process Analyst

    2 weeks ago

    Orrville, Ohio, United States The J. M. Smucker Company Full time

    Your Role as the Senior Sales Process Analyst In this pivotal position, you will act as a crucial support resource for the comprehensive brand portfolio, working closely with Sales teams. Your responsibilities will include ensuring the integrity of master data and maintaining system functionality. You will collaborate with various team members, Customer...

  • Analyst, Payment Services

    2 months ago

    Orrville, United States The J. M. Smucker Company Full time

    Your Opportunity as the Analyst, Payment Services Gain experience and knowledge from top talent in our Payment Services team by supporting working capital initiatives and reporting and analysis for our various manufacturing locations. Have the ability to expand your skill set and learn different aspects of finance within the Consumer-Packaged Goods (CPG)...

  • Senior International Logistics Analyst

    2 weeks ago

    Orrville, Ohio, United States The J. M. Smucker Company Full time

    Your Role as a Senior International Logistics AnalystAs a key player in the logistics team, you will collaborate with retailers and distributors across diverse markets to enhance supply chain efficiency concerning international logistics.Key Responsibilities:Develop and maintain strong partnerships with stakeholders in various regions.Analyze and optimize...