Technical Sales Support Specialist

4 weeks ago

Anoka, United States nVent Full time
We're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.

WHAT YOU WILL EXPERIENCE IN THIS POSITION:
  • Provide complex technical application assistance to identify modified and engineered solutions based on customer specifications and application requirements
  • Issue complex quotes based on customer specifications, application requirements, costing, and manufacturability
  • Provide support for specific sales territories as a main contact
  • Lead key accounts which includes collaborating with multiple functional areas to resolve quality issues, proactively communicating with customers, and resolving conflicts to ensure customers' expectations are met
  • Lead special project assignments as required
  • Identify complex and custom components to assist customers in part replacements
  • Maintain a high level of performance by meeting team key performance indicator (KPI) goals
  • May process all incoming orders via fax, electronic, phone
  • Work with sales, marketing, production, shipping, and other operating functions regarding product, delivery or service matters
  • Lead scheduled shipment dates to ensure timely delivery and expedite as needed
  • Provide training/mentoring for Customer Service Reps and Application Specialists and Sales as the need arises


YOU HAVE:
  • Bachelor's degree or equivalent work experience
  • Ideally 5+ years of technical customer service or sales support preferably in a call center and/or manufacturing environment
  • Knowledge of customer service principles and practices
  • Knowledge of manufacturing processes
  • Knowledge in technical aspects of product as well as of product specifications and offerings
  • Skill to read and interpret product drawings


WE HAVE:
  • A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day
    • At nVent, we believe safer systems ensure a more secure world. We connect and protect our customers with inventive electrical solutions. We design, manufacture, market, install and service high-performance products and solutions for mission-critical equipment, buildings and essential processes. Our solutions are helping build a more sustainable and electrified world.
    • We are a $3.3B company with a dedicated team of more than 11,000 employees around the globe. Our comprehensive portfolio of enclosures, electrical and fastening, and thermal management solutions dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, RAYCHEM and SCHROFF.


  • Commitment to strengthen communities where our employees live and work
    • We encourage and support the philanthropic activities of our employees worldwide
    • Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money


  • Core values that shape our culture and drive us to deliver the best for our employees and our customers. We're known for being:
    • Innovative & adaptable
    • Dedicated to absolute integrity
    • Focused on the customer first
    • Respectful and team oriented
    • Optimistic and energizing
    • Accountable for performance


  • Benefits to support the lives of our employees


At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other's authenticity because we understand that uniqueness sparks growth.

#LI-AG1
#LI-Hybrid
#INDISC

  • Technical Sales Support Specialist

    2 months ago

    Anoka, United States nVent Full time

    We're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. WHAT YOU WILL EXPERIENCE IN THIS POSITION: Provide complex technical application assistance to identify modified and...

  • Technical Support Specialist

    2 weeks ago

    Anoka, United States nVent Full time

    We're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.WHAT YOU WILL EXPERIENCE IN THIS POSITION:Field technical inquiries for the operation, diagnosis, and repair of...

  • Technical Support Specialist

    3 weeks ago

    Anoka, United States nVent Full time

    We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. WHAT YOU WILL EXPERIENCE IN THIS POSITION: Field technical inquiries for the operation, diagnosis, and repair of...

  • Technical Support Specialist

    4 weeks ago

    Anoka, United States nVent Full time

    We're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. WHAT YOU WILL EXPERIENCE IN THIS POSITION:Field technical inquiries for the operation, diagnosis, and repair of...

  • Technical Support Specialist

    3 weeks ago

    Anoka, United States nVent Management Company Full time

    We're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. WHAT YOU WILL EXPERIENCE IN THIS POSITION: Field technical inquiries for the operation, diagnosis, and repair of...

  • Technical Support Specialist

    2 months ago

    Anoka, United States nVent Full time

    We're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. WHAT YOU WILL EXPERIENCE IN THIS POSITION:Field technical inquiries for the operation, diagnosis, and repair of...

  • Manufacturing/Wholesale Sales Specialist

    1 month ago

    Anoka, United States SA GROUP, INC. Full time

    Job DescriptionJob DescriptionDescription:The Wholesale and/or Manufacturing Sales Specialist will provide guidance and information regarding the company’s products we represent in the residential, plumbing, and construction industries. Duties/Responsibilities:Develop and maintain relationships with potential and existing clients. Identifies and locates...

  • Inside Sales Representative

    3 days ago

    Anoka, Minnesota, United States U.S. Tsubaki Power Transmission, LLC Full time

    About U.S. Tsubaki Power Transmission, LLCU.S. Tsubaki Power Transmission, LLC is a leading distributor and manufacturer of ground-engaging products for the construction industry. Our company is part of a vast, international network of corporate and industrial resources, offering our customers the finest state-of-the-art products available in the world.Job...

  • Client Support Specialist

    2 weeks ago

    Anoka, Minnesota, United States HOM Furniture, Inc. Full time

    Position OverviewAs a Client Support Specialist at HOM Furniture, Inc., you will play a crucial role in ensuring customer satisfaction through effective communication and problem-solving skills.Key ResponsibilitiesYour primary duties will include:Providing telephone support to assist clients with their inquiries and concerns.Coordinating delivery schedules,...

  • Client Support Specialist

    1 week ago

    Anoka, Minnesota, United States DECOPAC INC. Full time

    Job OverviewPosition Summary:The Client Support Specialist is primarily tasked with assisting the Inbound Customer Support team in managing incoming customer inquiries, processing orders, addressing billing questions, and resolving customer issues. This role offers the flexibility to work remotely following an initial period of on-site training.Key...

  • Academic Support Specialist

    5 days ago

    Anoka, Minnesota, United States Anoka-Hennepin School District Full time

    Job SummaryWe are seeking a highly skilled Academic Support Specialist to join our team at Anoka-Hennepin School District. As a Literacy Intervention Teacher, you will work closely with classroom teachers to provide targeted support to at-risk students.Key ResponsibilitiesCollaborate with teachers to develop and implement literacy intervention...

  • Academic Support Specialist

    2 days ago

    Anoka, Minnesota, United States Anoka-Hennepin School District Full time

    Job SummaryWe are seeking a highly skilled Academic Support Specialist to join our team at Anoka-Hennepin School District. As a Literacy Intervention Teacher, you will work closely with classroom teachers to provide targeted support to at-risk students.Key ResponsibilitiesCollaborate with teachers to develop and implement literacy intervention...

  • Educational Support Specialist

    1 week ago

    Anoka, Minnesota, United States Amergis Full time

    Position: Educational Support SpecialistLocation: Anoka, MNType: In-PersonHours: 35 hours per weekCompensation: $19.00 per hourPayment: Weekly Pay/Direct DepositThe Educational Support Specialist plays a crucial role in assisting students who require instructional and behavioral support under the guidance of the special education department. This position...

  • Educational Support Specialist

    2 weeks ago

    Anoka, Minnesota, United States Amergis Full time

    Location: Anoka, MNPosition: Educational Support SpecialistHourly Rate: Starting at $18 per hourSchedule: Monday - Friday, 32.5 hours per weekWork Hours: School hours, no nights, weekends, or holidaysSchool Year PositionRequirements:Updated resumeReliable transportationExperience in classroom environmentsCPR or BLS certification (can be obtained post-offer...

  • Sales Engineer

    7 days ago

    Anoka, United States SA GROUP, INC. Full time

    Job DescriptionJob DescriptionDescription:The Sales Engineer serves as a liaison in the sales process when complex and technical equipment or services are involved.Responsibilities:Consult with existing and potential clients to assess and understand equipment needs and systems requirements.Training and managing a network of local representative partners...

  • Educational Support Specialist

    2 weeks ago

    Anoka, Minnesota, United States Amergis Full time

    Location: Anoka, MNPosition: Educational Support SpecialistHourly Compensation: Starting at $18 per hourWork Schedule: Monday - Friday, 32.5 hours per weekWork Hours: School hours, no nights, weekends, or holidaysEmployment Duration: School yearQualifications:Updated resumeReliable transportationExperience in educational environmentsCPR or BLS certification...

  • Educational Support Specialist

    2 weeks ago

    Anoka, Minnesota, United States ProCare Therapy Full time

    Job OverviewWe are seeking a committed Educational Support Specialist to join our team at ProCare Therapy. This role is ideal for individuals with a passion for assisting students with special needs and a background in education or healthcare.Position DetailsCompany: ProCare TherapyEmployment Type: Full TimeLocation: Anoka, MNKey ResponsibilitiesFacilitate...

  • Nutritional Support Specialist

    2 weeks ago

    Anoka, Minnesota, United States Volunteers of America National Services Full time

    Join our dedicated team as a Nutritional Support Specialist with Volunteers of America National Services. We provide competitive benefits and have recently updated our wage structure. We are currently seeking part-time team members. As part of our mission, you will have the rewarding opportunity to enhance the lives of our residents by offering companionship...

  • Nutritional Support Specialist

    2 weeks ago

    Anoka, Minnesota, United States Volunteers of America National Services Full time

    Position Overview:We are seeking a dedicated Nutritional Support Specialist to enhance the dining experience at our facility. This role is essential in ensuring that our residents receive not only nutritious meals but also companionship during their dining times.Key Responsibilities:Assist in meal preparation and ensure the dining area is set up for...

  • Nutritional Support Specialist

    2 weeks ago

    Anoka, Minnesota, United States Volunteers of America National Services Full time

    Position Overview:Become an integral part of our compassionate team as a Nutritional Support Specialist with Volunteers of America National Services. This role offers a rewarding opportunity to enhance the lives of our residents through essential dietary support and companionship.Key Responsibilities:Assist in meal preparation and ensure the dining area is...