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Director of Premium

2 months ago

San Diego, United States Petco Park - Delaware North Full time
The Opportunity 

Delaware North Sportservice is searching for a Director of Premium Services to join our team at Petco Park in San Diego, California. As a Premium Services Director, you will facilitate special projects directed by the General Manager. You will commit to creating great customer experiences and possess the integrity of a true leader, caring about their team and their shared vision. If you are a seasoned hospitality professional looking for their next adventure in a company that can offer career growth and diverse opportunities, apply today to join our team.PayBenefits 

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

  • Medical, dental, and vision insurance
  • 401(k) with up to 4% company match 
  • Annual performance bonus based on level, as well as individual, company, and location performance
  • Paid vacation days and holidays
  • Paid parental bonding leave
  • Tuition and/or professional certification reimbursement
  • Generous friends-and-family discounts at many of our hotels and resorts Responsibilities 
    • Contribute to the growth and profitability of the business, with management oversight for day-to-day operations, managing all food and beverage operations at the location, ensuring quality standards are maintained in terms of product, service, safety, and sanitation
    • Implement and maintain a service and management philosophy that guides team members
    • Responsible for scheduling, training, and development of team members
    • Maintain policy standards, culture of accountability and responsibility
    • Research and develop new policies and procedures, controlling policies that elevate service standards
    • Respond to client requests and ensure alignment to company standards
    • Menu planning and design in coordination with Executive Chef, Restaurant Manager, and other team members, and managing the process for ordering and maintaining all inventories, cost control efforts for labor and waste management Qualifications 
      • Minimum of seven years' experience in a high volume environment
      • Strong food knowledge with a variety of menus and previous experience supervising
      • Experience effectively leading a team and commitment to guest service
      • Excellent written and verbal communication skills
      • Adaptable, able to manage their own time as well as the time of others Who We Are 

        Delaware North operates concessions, premium dining, and retail services at Petco Park since dating back to 2004. The 42,445-seat venue is home to Major League Baseball's San Diego Padres. We provide an upscale dining experience, including a private chef tasting room.

        At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

        Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

        Source: Hospitality Online