Client Concierge Specialist

1 month ago


Tampa, United States Utility Helpers LLC Full time
  • Utility Helpers is a one stop resource for changing and/or activating all utilities and home services, including: electric, water, internet, cable, phone, alarm, satellite and more.
  • Utility Helpers Tampa-based Client Concierge Specialist provide service to customers throughout the nation.
  • As a Client Concierge Specialist, you'll be a resource, helping your customer determine what services are available at their new home, select the best programming, packages and services to get the most value and enjoyment from their new home.
  • The Client Concierge Specialist handles orders and customer service calls from customers, real estate professionals, and vendors.
  • Place and receive calls from customers, educate them about available services, help them select, schedule and activate their new home services.
  • Consult and sell multiple products and services utilizing a provided framework including but not limited to: basic utilities; internet services, entertainment products, home protection packages, hardware systems and accessories.
  • Ability to multi-task; speaking with customers while accurately logging and recording customer information into our CRM and order systems.
  • Analytical and intuitive; capable of following logic and then making the instinctive leap to a solution; problem-solving and critical thinking skills are essential.


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