Account Manager, Enterprise

1 month ago


Miami, United States Sitecore Full time
About Us: Our mission is to elevate leading brands through unforgettable digital connections with their customers. Sitecore delivers a composable digital experience platform that empowers the world’s smartest and largest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the leading company bringing together content, commerce, and data into one connected platform that delivers millions of digital experiences every day. Thousands of blue-chip companies including American Express, Porsche, Starbucks, L’Oréal, and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers. Learn more at Sitecore.com. Sitecore’s foundation is our diverse group of passionate, smart, innovative, and collaborative individuals located across four continents and over 25 countries. Having a wide range of perspectives, experiences, and skills is what makes us the company we are today. The Sitecore values are what drive and unite us across the globe. About the Role/ The Opportunity: As an Account Manager, Enterprise your primary focus is managing and growing relationships with our existing Enterprise customer base. In this role, you will serve as a trusted advisor to our customers, ensuring their continued success with Sitecore's solutions and driving expansion opportunities within their organizations. This position requires free-thinking and self-motivated top performers. Sitecore is in the unique position of being well established and best-of-breed in our industry while still being dynamic enough for you to have a major impact on the rapid and explosive growth of our company. This position calls for a driven individual who thrives on winning new business, understanding the complex business challenges of your prospects, and clearly communicating the value of a Sitecore solution to various client audiences. What You’ll Do:
  • Act as primary contact for designated accounts, fostering strong relationships across all levels.
  • Understand each customer's unique objectives, challenges, and requirements, aligning Sitecore solutions accordingly.
  • Proactively identify opportunities for upselling, cross-selling, and contract renewals to drive revenue growth.
  • Collaborate cross-functionally with internal teams and leverage Sitecore’s partner network for exceptional client support.
  • Develop and execute strategic account plans to maximize satisfaction, retention, and lifetime value.
  • Monitor customer health and address issues promptly to ensure long-term partnerships.
  • Stay updated on industry trends, competitive landscape, and customer feedback to inform product enhancements.
What You Need to Succeed:
  • 5+ years’ of experience in enterprise software sales or SaaS environment.
  • Account management/sales experience in an enterprise environment, selling Content Management, Customer Experience, Commerce, or Digital Asset Management (DAM) technologies preferred.
  • Strong business acumen and understanding of digital marketing concepts, content management systems, and the evolving digital landscape.
  • Strong communication skills with the ability to build rapport and credibility with clients at all levels of the organization.
  • Results-oriented mindset with a focus on driving customer satisfaction, retention, and revenue growth.
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
Additional Skills That Could Set You Apart:
  • Experience presenting onsite to executive stakeholders and ability to showcase strong communication skills.
  • Possess high empathy and excitement for what can be defined as digital customer experience.
  • Tenacious, ambitious, self-starter, naturally curious, highly coachable, high emotional intelligence and self-aware.
Why you should click ‘Apply’:
  • Sales and Customer Success are the key to our success We are tapping into an exciting $30B market opportunity that is still very much in its infancy and feel It’s never been a better time to join Sitecore. Growth for us means growth for you and your career.
  • Great team and company culture You can find out more about our company culture in the Sales and Customer Success team and our commitment to creating a diverse and inclusive workplace, on our YouTube Channel. Thanks to the work of every employee globally, Sitecore has been recognized for award-winning Culture by Comparably.
After an offer is made and accepted, E-verify will be utilized to establish your identity and employment eligibility as required by the U.S. Department of Homeland Security. Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.

  • MIAMI, United States Lumen Full time

    About LumenLumen is a leading provider of digital infrastructure solutions, connecting people, data, and applications across the globe. Our mission is to ignite business growth by providing secure, reliable, and efficient connectivity solutions.We are committed to creating a culture of teamwork, trust, and transparency, where our employees can thrive and...


  • Miami, Florida, United States Lumen Inc Full time

    About LumenLumen is a company that connects the world by igniting business growth through fast, secure, and effortless connections.We are a team committed to teamwork, trust, and transparency, and we are building a culture and company from the people up.Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024...


  • Miami, Florida, United States Lumen Technologies Full time

    About LumenLumen is a leading provider of innovative technology solutions, connecting people, data, and applications with speed, security, and ease. Our mission is to ignite business growth by fostering a culture of teamwork, trust, and transparency.We are committed to creating an inclusive and supportive work environment, where diversity and employee...


  • Miami, Florida, United States Yelp Full time

    Unlock Growth with Yelp's Enterprise TeamAre you a sales professional with a passion for digital advertising and a knack for building strong relationships with national businesses? Do you thrive in a fast-paced environment where no two days are the same? Yelp's Enterprise Account Director role may be the perfect fit for you.Key Responsibilities:Develop and...


  • Miami, Florida, United States Lumen Inc Full time

    About LumenLumen is a leading provider of innovative communication solutions, connecting people, data, and applications with speed, security, and ease. Our mission is to ignite business growth by fostering a culture of teamwork, trust, and transparency.We are committed to creating an inclusive and supportive work environment, where diversity and employee...


  • Miami, United States Kandji Full time

    About KandjiKandji is the leading Apple Device Management and Security Platform, empowering companies to manage and secure Apple devices in the enterprise and at scale.Our vision is to tear down the wall between IT and InfoSec to keep every Apple user secure and productive, using connected intelligence and automation.We are backed by world-class investors...


  • Miami, Florida, United States T-Mobile Full time

    Transformative Business Outcomes at T-MobileAs an Enterprise Account Executive at T-Mobile, you will play a pivotal role in driving transformative business outcomes for Fortune 1000 companies. Your expertise in solution-based selling and strategic business engagement will be instrumental in cultivating meaningful partnerships and achieving significant...

  • Enterprise Architect

    3 weeks ago


    Miami, United States Royal Caribbean Group Full time

    Job Summary:The Enterprise Architect – ERP & Accounting is responsible for architecture and technical leadership in our Enterprise Architecture (EA) team, which works on enterprise-wide initiatives.This role will provide technical architecture and guidance to management as it relates to various enterprise IT systems, including accounting, financial...


  • Miami, Florida, United States T-Mobile Full time

    At T-Mobile, we're looking for a talented Enterprise Account Executive to join our team. As a key player in our sales organization, you'll be responsible for developing and maintaining relationships with Fortune 1000 businesses, identifying their needs, and matching them with our innovative solutions.Key Responsibilities:Strategic Business Engagement: Deeply...


  • Miami, Florida, United States Lumen Inc Full time

    Job SummaryWe are seeking a highly motivated and results-driven Regional Enterprise Sales Account Manager to join our team at Lumen Inc. As a key member of our sales team, you will be responsible for driving sales growth and expanding our presence in the regional market.Key ResponsibilitiesDevelop and execute sales strategies to achieve sales targets and...


  • Miami, Florida, United States Fortinet Full time

    Job Title: Enterprise Sales Manager, SLEDJob Summary:Fortinet is seeking an experienced Enterprise Sales Manager to manage and drive direct sales engagements into the SLED vertical and strategic partners. The successful candidate will create and implement strategic account plans focused on attaining enterprise-wide deployments of Fortinet products and...


  • Miami, Florida, United States Intelligent Staffing Full time

    We are seeking a seasoned sales professional to join our team at Intelligent Staffing. As an Enterprise Account Executive, you will play a pivotal role in our legal and compliance sector, engaging with customers and contributing to the growth of our business.Your Opportunity: This position offers a unique chance to shape the client's go-to-market strategy...


  • Miami, FL , USA, United States Lumen Technologies Full time

    About LumenLumen Technologies is a leading provider of digital infrastructure solutions, connecting people, data, and applications with speed, security, and reliability. Our mission is to ignite business growth by empowering organizations to thrive in a rapidly changing world.The RoleWe are seeking a highly skilled Regional Enterprise Sales Account Manager...


  • Miami, FL , USA, United States Lumen Technologies Full time

    About LumenLumen Technologies is a leading provider of innovative communication solutions. We connect the world by igniting business growth through seamless connections of people, data, and applications. Our team is committed to teamwork, trust, and transparency, driving progress through collaboration and expertise.Our Commitment to InclusionLumen...


  • Miami, Florida, United States Lightpath Full time

    Job SummaryThe Enterprise Account Executive is responsible for developing advanced relationships with Lightpath named target companies and existing assigned Customer accounts. This role requires little direct supervision and has the discretion to engage in negotiations and solution development in support of the needs of our largest and most complex...


  • Miami, Florida, United States KPMG Full time

    Job SummaryKPMG is seeking a seasoned Enterprise Solutions Manager to lead multiple client service delivery teams in the execution of engagements. The ideal candidate will have a strong background in Oracle FCCS and experience in process reengineering, designing and implementing business performance management applications.Key ResponsibilitiesLead client...


  • Miami, Florida, United States Fox Rothschild Full time

    Job SummaryThe Enterprise Applications Engineer will be responsible for the daily monitoring, support, and maintenance of existing enterprise-wide applications, including document management, timekeeping, accounting and billing, information and compliance, litigation support applications, and other related systems.Leads projects related to updating or...


  • Miami, Florida, United States Zafin Full time

    As a pivotal member of our Sales organization, you will focus on driving revenue growth in new accounts as well as expanding opportunities with existing customers for Zafin.You will leverage existing and develop new relationships with C-level executives and business unit leaders to understand their pain points and advocate Zafin's solutions.Key...


  • Miami, United States Fox Rothschild Full time

    Description As a member of the Information Systems Department, the Enterprise Applications Engineer is responsible for the daily monitoring, support, and maintenance of existing enterprise-wide applications, including document management, ethical walls, timekeeping, accounting and billing, information and compliance, litigation support applications and...


  • Miami, United States Kandji Full time

    About KandjiKandji is a leading Apple device management and security platform that empowers secure and productive global work. Our innovative solution transforms Apple devices into enterprise-ready endpoints, equipped with the right apps, settings, and security systems in place. Through advanced automation and thoughtful experiences, we're bringing harmony...