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Technical Program Manager, Communications Measurement

4 months ago


Los Angeles, United States Facebook Full time
The Communications Measurement team is responsible for enforcing standards in our external data communications and assessing the impact of the work from the broader Communications organization. In this role, you will vet and provide feedback on employee-facing and public-facing initiatives that involve Meta internal data being pursued company-wide. That means, for instance, performing risk assessment, triaging requests, checking queries, consulting specialists, providing strategic guidance, reframing statements, and more. You will also be responsible for conducting your own research in service of the Communications team. The ideal candidate has strong research and communications instincts - someone who can understand complex research but also knows how to present insights to various audiences. They are also adept at calling attention to errors and potential red flags to company leadership, while being constructive in their advice and feedback.

Technical Program Manager, Communications Measurement Responsibilities:



  • Ensure quality by reviewing and providing feedback on work done by other analysts, data scientists, and PR leaders
  • Manage program triage, risk assessment, and escalations with company leadership
  • Conduct custom research in service of the Communications team that informs strategic decision making
  • Work with leaders in Investor Relations, Legal, Analytics, and Policy to enforce the highest quality research standards
  • Help craft data communications strategies and narratives around big product moments and events
  • Navigate complex internal processes, with focus on driving cross-functional consensus and delivering concrete results despite any potential roadblocks
  • Advance program improvements and tooling upgrades to increase efficiency and better serve our internal community


Minimum Qualifications:



  • Bachelor's Degree in a technical or research-oriented field such as engineering, data science, social science, or related fields
  • 6+ years of work experience in quantitative research, statistics, or data analysis
  • Proficiency with statistical analysis, relational databases, and/or object-oriented programing languages
  • Demonstrated experience to be flexible/ adaptable in exercising judgment in a changing environment and to manage competing priorities
  • Proven capacity to learn business processes quickly and to work well with business partners at different levels within the organization
  • Experience competence to assess risk and manage escalations with leadership


Preferred Qualifications:



  • Advanced technical degree or graduate degree in business, marketing, or related fields
  • On-the-job experience in communications, public relations, marketing, or working with public-facing teams
  • Experience in web development using languages and frameworks such as Javascript, PHP, and HTML
  • Experience with corporate program management (particularly around Data Governance)


Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.