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Communities of Solutions Coordinator

1 month ago

San Antonio, United States Methodist Healthcare Ministries Full time
Summary Description:

The Communities of Solutions (CoS) Coordinator plays a critical role as a program officer, subject matter expert, organizational/coalition coach, and internal advocate to support the development and implementation of community-driven health equity strategies through Prosperemos Juntos | Thriving Together (PJTT). This position works closely with other members of the CoS Team and an interdepartmental team to accompany coalitions in learning, failing forward, and ultimately addressing root causes of poor health.

Essential Duties:

  • Fulfill the role managing philanthropic interaction and support by developing trust with community coalitions, providing guidance, monitoring outputs and outcomes, and engaging other CoS team members and/or departments at MHM through trust-based philanthropy practices.
  • Make presentations in a variety of public settings on core PJTT frameworks, including Pathways to Population Health, stakeholder mapping, quantitative and qualitative measurement, driver diagrams, 90-day action planning, inclusion and engagement with persons with lived experience, and coalition governance. Continuously update knowledge and expertise on these and other topics as new research and practices in the field emerge.
  • Serve as a subject matter expert and advise coalitions addressing any of the Vital Conditions for Community Well-Being (thriving natural world, reliable transportation, humane housing, meaningful work and wealth, lifelong learning, basic needs for health and safety, belonging and civic muscle) based on the unique strengths and opportunities of their community
  • Assess, encourage, and provide guidance to coalitions as requested (at least once a month per coalition) to support the development and implementation of their community-driven health equity strategy.
  • Work with the MHM Community Connectors, persons with recent lived experience, and other PJTT stakeholders throughout MHM's service area in co-designing, co-creating, and co-evaluating PJTT and other CoS efforts through design, application review, check in, and other interdepartmental teams
  • Provide input, develop, and deploy capacity-building opportunities throughout MHM's service area in support of the Communities of Solutions framework; resources could include consultant contracts, trainings, leadership development, toolkits, webinars, and templates
  • Collaborate with MHM team members to advance and strengthen health equity as both an outcome and a process by integrating community residents and MHM team members with recent lived experience into decision-making processes
  • Collaborate with other members of the CoS Team to plan, organize, and carry out in-person and virtual events
  • Work closely with and provide support to Community Connectors in facilitating conversations, planning efforts, and group decision-making processes with communities through critical thinking, teamwork, collaborative problem-solving, and inclusion.
  • Facilitate community conversations with diverse audiences to share information and resources as well as collect information to support the planning, implementation, and evaluation of initiatives and programs
  • Identify, cultivate and maintain strong relationships and communication with a variety of external partners, including faith communities, community-based organizations, schools, and other nonprofits, ensuring that key stakeholders and MHM staff are kept appropriately informed and engaged, timely and consistently
  • Compile and analyze information to support assessment, evaluation, and reporting about the progress of community coalitions and PJTT more broadly towards health equity and impact goals, utilizing both quantitative and qualitative data.
  • Participate in the development of Communities of Solutions objectives and tactical plans
  • Represent MHM at community meetings and on community task forces as needed.
  • Perform other duties as assigned.
Salary:

Annual salary rate begins at $55,481.00. Mid range at $69,352.00. Actual starting rate will be commensurate with experience and education

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

High School diploma/GED required and a minimum of 5 years working in a community outreach or community organizing capacity required. In lieu of experience, a bachelor's degree in social/behavioral sciences, public health, or related field and 3 years working in a community outreach or community organizing capacity experience required. Advanced conceptual, analytical, change management, and organizational skills. Superior relationship development and influential skills and ability to engage both internal and external constituencies.

An understanding of community development models, especially Asset Based Community Development preferred.

Ability to manage multiple projects in a timely fashion. Excellent interpersonal skills, community building skills, public speaking skills, and conflict mediation skills.

This position requires the ability and experience to interact comfortably and professionally with MHM board members and team members including senior leaders, as well as with senior-level team members of other organizations across sectors including grassroots organizations as well as with community leaders and community members, and patients and clients.

Experience working with underserved populations and with specifically addressing disparities that impact health and wellbeing of individuals, families, and communities is required. Experience with the nonprofit sector and nonprofit business models preferred.

Certificates, Licenses, Registrations:

None.

Language Skills:

Strong verbal, organizational and written communication skills. Must be able to read, analyze, and interpret general business periodicals, professional journals, technical procedures or government regulations. Write reports, business correspondence, and procedure manuals. Ability to prepare presentations and documents that conform to prescribed style and format. Must be able to speak effectively and respond to questions before groups of customers, community members, leaders, or employees of an organization (diverse audiences). Must be fluent in English; Spanish bilingual is preferred.

Reasoning Ability:

Need to understand processes and work creatively with very different kinds of stakeholders to build consensus. Must be able to define problems, collect data, establish facts, and draw valid conclusions.

A creative, strategic, and forward thinker with the drive to work independently and in group settings. A negotiator with interpersonal and relational skills, including a demonstrated ability to work in a complex and matrix team environment, with a strong focus on collaboration and innovation

Need to understand processes and work creatively with diverse types of stakeholders to build consensus. Sound judgment and maturity, exemplified by consistent professionalism, with an ability to identify and address organizational needs, develop and justify recommendations, and be responsive and clear in interacting with individuals at all levels, both internally and externally.

Must be able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Must be able to deal with problems involving several concrete variables in standardized situations.

Computer Skills:

Must be able to demonstrate working knowledge of the Internet, Outlook, PowerPoint, Word, Excel, and PowerPoint. Able to customize toolbars, import and insert graphs, embed Excel data, etc. Ability to work, communicate, and collaborate in virtual settings through Zoom and MS Teams.

Other:

Commitment to health equity and community driven approaches.

Passion to create change that leads to better lives and healthier communities.

Capacity to adapt rapidly to changing priorities, objectives, and situations.

Capacity to think strategically and analytically about social, economic, cultural, and political issues affecting a community

Analyze, understand and communicate secondary data sets

Solid relationship management skills enhancing internal organizational relations and external interactions.

Understands the roles and contributions of all sectors of the community

Ability to work in a changing environment and as part of a team, taking on tasks at all levels.

Must be able to drive and have access to a vehicle; maintain valid driver's license and auto liability insurance

Work Environment and Physical Demands:

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position necessitates bending, stooping, twisting, turning, walking, climbing step stools, sitting and standing for periods of time. Must be able to lift and maneuver at least 25 pounds.

This position may require travel outside of San Antonio up to 50% of the time.