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Salesforce Solutions Architect

2 months ago

San Antonio, Texas, United States Innova Solutions Full time
Position Overview:
In this role, you will be responsible for delivering expert assistance in the planning, analysis, design, development, testing, implementation, and maintenance of software solutions tailored to meet client requirements on the Salesforce platform.

Key Responsibilities:
  • Collaborate with business stakeholders to identify and document technical requirements that align with contractual obligations and enhance operational processes.
  • Design and develop tailored solutions within the Salesforce ecosystem to support essential business functions and achieve project goals.
  • Create comprehensive documentation, including design specifications, test plans, and training materials for high-quality Salesforce solutions and integrated applications.
  • Translate functional specifications into actionable technical requirements, ensuring clarity and precision.
  • Develop and optimize Apex classes, controllers, triggers, and custom Lightning web components to facilitate business automation and operational improvements.
  • Conduct thorough testing of bug fixes and enhancements, ensuring they meet specified requirements before deployment.
  • Stay updated on new Salesforce features and functionalities, offering insights for potential process enhancements.
  • Provide advanced administrative support, utilizing declarative solutions such as flows and validation rules while adhering to security and data architecture best practices.
  • Manage Salesforce roles, profiles, sharing rules, and custom objects to ensure effective data governance.
  • Work independently with various stakeholders to establish and document technical requirements, ensuring alignment with business objectives.
  • Develop customized reports and dashboards to provide insights into business performance.
  • Assist in transitioning users from Salesforce Classic to Lightning, ensuring a smooth upgrade process.
  • Log and track service requests and incidents, managing resolution tracking and escalation processes.
  • Utilize diverse resources to address inquiries and challenges, collaborating with consultants and user groups as needed.
  • Analyze system discrepancies and failures, providing solutions to enhance system reliability.
  • Engage with business areas to explore upcoming capabilities, developing proof of concepts for review and approval.
  • Demonstrate proficiency in both Waterfall and Agile project methodologies.
  • Execute job functions with minimal supervision, effectively managing work priorities.
  • Foster a collaborative team environment, demonstrating respect for all individuals and adhering to company values.

Qualifications:
  • Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent technical experience.
  • Extensive experience in Salesforce implementation, with a focus on programming and customization.
  • Strong knowledge of Salesforce CRM and ERP solutions, along with proficiency in Apex Code and web components.
  • Understanding of relational database management within the Salesforce environment.
  • Proficient in Microsoft Office tools, with excellent communication and analytical skills.

About Innova Solutions:
Innova Solutions is a leading provider of technology and business transformation solutions, committed to delivering exceptional service to our clients. We value diversity and are dedicated to creating an inclusive work environment.