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Strategic Account Manager

1 month ago

Milwaukee, United States Direct Supply Full time

Position Summary:

Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them.

In the Strategic Account Manager position, you'll establish new relationships and expand Direct Supply Brands into new markets, primarily focusing on Home Health. In this senior sales role, you will collaborate with Marketing, DSMI, Operations, and Finance to develop competitive programs aimed at acquiring new business and increasing Direct Supply's market share.

Skills Needed:

  • Provides Customer Value - Delivers cutting-edge, tech-driven solutions paired with outrageous customer service with an eye to profitability. Seizes opportunities that reward both the customer and DS, fostering robust customer relationships.
  • Delivers Results - Seizes new opportunities and tackles challenges head-on with urgency. Takes initiative and consistently hits goals. Zeroes in on key priorities for results. Drives progress through uncertainty and moves others to action.
  • Effectively Collaborates - Forges strong partnerships and works productively with others to achieve common goals. Finds common ground to solve problems and seeks out diverse perspectives to inform decisions. Quickly earns trust, puts others at ease, and shows empathy.
  • Navigates Relationships - Connects easily and authentically with diverse groups. Intuitively understands interpersonal and group dynamics. Fosters positive internal and external relationships across all levels.
  • Communicates Effectively - Develops and delivers impactful communications for diverse audiences across channels. Excels in both small and large group interactions. Captures attention, actively listens, and guides discussions towards targeted goals.

What You'll Do and Impact:

  • Drive sales and margin for assigned mid-tier Home Health accounts by developing owner and executive level customer relationships with new and existing customers
  • Deliver sales presentations (in person and virtually) to key customers to build new business and uncover large capital opportunities. Host customers on Direct Supply campus, travel to customer locations, and attend conferences and trade shows.
  • Manage channel conflict and existing relationships and understand implications of new partnerships we build.
  • Work across internal teams in Marketing, Sales, Operations and Financial Services to ensure alignment on customer opportunities across selling team and business units.
  • Leverage data and deep knowledge of inner workings of customer accounts to identify new opportunities to grow.
  • Design and implement new processes to scale business development efforts in new markets
  • Responsible for their entire book of business, including Supply, Capital and program level selling

Experience:

  • Bachelor's degree in Business, Marketing, or related field
  • 5+ years of experience in Business Development
  • Ability to travel by car and/or plane up to 30%
  • Valid, unexpired driver's license with satisfactory driving record

Additional Items of Interest:

  • Outside sales or sales leadership experience

Job to be performed in the location listed. Generous benefit package available. Click here to learn more.

Direct Supply, Inc. and its U.S. subsidiaries are equal opportunity and affirmative action employers committed to diverse workforces.

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