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Administrative Assistant

3 months ago

Santa Maria, United States Robert Half Full time

We are seeking a dedicated, service-oriented professional to join our team as an Administrative Assistant in Santa Maria. This role is a linchpin for our daily operations, from fielding phone calls to assisting our sales and warehouse staff.Job Responsibilities:Answering customer inquiries over the phone professionally, politely, and knowledgeably.Performing light cleaning tasks to ensure a pleasant and professional office environment.Demonstrating aptitude with technology and various computer systems to maintain company records, schedule appointments, and perform other essential tasks.Providing outstanding customer service at all touchpoints, whether with customers who call in with questions or those who visit our location.Making outbound calls to our valued customers as necessary, whether to confirm installation dates and times or follow up on inquiries.Greeting customers warmly and professionally upon their arrival and ensuring they feel welcome and comfortable.Assisting our sales staff by providing them with vital customer details, preparing essential documents, scheduling appointments, and any other tasks that help facilitate a smoother sales process.Collaborating with the warehouse staff by supporting them with administrative tasks, such as inventory management, order tracking, and managing correspondence.Job Requirements:Strong verbal and written communication skillsFamiliarity with a variety of office software (email, spreadsheets, databases) and able to quickly learn new applicationsExcellent problem-solving skillsCustomer-focused and dedicated to providing exceptional serviceStrong organisational and time management skillsTeam player mentality, with a positive and professional attitudePrior experience with administrative duties, preferably within a similar industry.By joining our company, you'll be a part of a collaborative team environment with the opportunity to contribute directly to our company's success and growth.