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Director & PMO, North America Omni Strategy

2 months ago

New York City, United States Tory Burch Full time
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.

Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with capital, education and community.

You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today

Life @ToryBurch is Special Because:

When you join us, you're joining a global, purpose-led company on an exciting growth journey with an amazing culture and great benefits.
Our culture is welcoming and inclusive -- everyone is empowered to make a difference.We have the best team in the world and believe in paying competitively and rewarding for high performance.Your overall well-being is important to us; we offer generous benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive sample sales.We are invested in your professional growth - you'll have access to free executive coaching on-demand.We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.

This Role is Tailor-Made for You Because:
You are an individual contributor committed to supporting all strategic changes for the NA region and enhancing a consumer-focused mindset. You are analytical by nature and eager to develop an integrated reporting framework that will enable stronger and efficient decision-making abilities at a regional level across all distribution channels. You are adept to working closely with all regional operations in each distribution network (retail full price, outlets, wholesale, all both online and offline) as well as the global supporting functions of a company (Marketing, Store Planning, Finance, IT, Logistics, Transformation/PMO, Merchandising & Planning). A special focus will be collaborating on the consumer's insights, from prospects to loyal customers, with a marketing focus.

A Day in the Life:

The typical day will have an emphasis on business analytics, strategic support, and project management, reporting directly to the President of North America.

Business Analytics

• Leverage internal reporting tools, in partnership with IT and Business Transformation teams, to understand all data points to consolidate and analyze such data to track and measure our omni-channel performance.

• Provide analytics and recommendations from customer insights in order to refine our strategy and investments (Marketing, Product, Activations) in order support our customers' acquisition and loyalty goals.

•E-commerce / digital evolution: Drive progress in building brand storytelling and discovery across critical touchpoints

• Maintain the quality of reporting inclusive of data governance and propose improvements when needed, ensuring that relevant KPIs are well monitored, enabling the right decision making support.

• Monitor possible additional external benchmarks, tools (e.g. Automation tools, AI, others) and data (free and paid), to complete our reporting models

North America Region Strategic Support

• Define and adjust the regional strategy for LRP's; spearheading a consumer focus strategy to drive acquisition and retention through segmented marketing strategies in addition to maintaining a strong coordination between central analytics and retail + wholesale needs

• Strategically support with allocation resources to meet marketing and merchandising priorities

• Outline new insights and opportunities in order to evolve existing business models, taking into consideration the overall customer journey across all distribution channels to ensure an Omni channel approach

• Identify opportunistic platforms / partners / digital solutions including AI to improve the overall region efficiency (tools, processes)

• Support our progress in outlining and proposing merchandising opportunities within existing and new classifications, based on market research and partner insights

Project Management

• Spearhead the Regional Long Term Strategic Plan (LRP) while integrating the marketing, merchandising, planning & finance

• Partner with the North America Leadership team and central departments for project management support linked to consumers' proximity and Omni channel approach, ensuring alignment across all critical stakeholders.

To Land This Role:
Bachelor's Degree, MBA preferred 8+ years' experience working in consulting or project management/planning Experience in CRM, operations or retail excellence or FP&A Strong Presentation skills and executive presence Strong collaboration and creative problem solving skills Proficient in all modern digital tools & platforms - including social media Proficient in managing reporting and BI tools ideally with AI or Automation skills

Why You'll Want to Join Our Team:
The Strategy Team works collaboratively with our business partners to improve processes and procedures within and across divisions. If you're a critical thinker or an analytical mastermind who loves to get into the details as much as we do, come join us

How We Work Together
Adaptable - We change before we have toEntrepreneurial - We own itCollaborative - There's no "I" in ToryClient & Brand Focused - We put ourselves in Tory's shoesLive the Values - We show up for each otherFunctional Expertise - We're constantly learning and growing

#TeamTory Values

We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.

Compensation Range
The compensation range for this position is 145,000.00 USD - 175,000.00 USD. Our offer will be based on your relevant experience and work location.

Benefits Information

We offer a generous set of benefits to help you take care of your heath, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours.

Equal Employment Opportunity Statement

Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.

Disability Accommodation

Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact thetalentteam@toryburch.com .