Guest Services

From the Historic Area to Hotels, Colonial Williamsburg mission that "the future may learn from the past" is part of everything we do. Colonial Williamsburg boasts a rich history as well, having hosted and entertained guests from around the world with an impressive collection of amenities including our hotels, guests homes, food and beverage outlets,...

Guest Services RepresentativeCompany OverviewWestgate Resorts is a premier hospitality provider, offering spacious accommodations that allow guests to immerse themselves in rich historical experiences. Our locations provide convenient access to various attractions, ensuring a memorable stay for all visitors.Position OverviewAs a Guest Services...

Guest Services RepresentativeCompany OverviewWestgate Resorts is renowned for offering spacious accommodations that reflect the charm of historic settings, providing guests with an exceptional experience in hospitality. Our locations offer easy access to various attractions, ensuring that guests can fully immerse themselves in local culture and...

Guest Services RepresentativeCompany OverviewWestgate Resorts is dedicated to providing exceptional vacation experiences. Our resort offers spacious accommodations that reflect the charm of historical Williamsburg, providing guests with an opportunity to explore American heritage while enjoying a relaxing getaway.Position OverviewAs a Guest Services...

Hourly Rate: $16.75 Shift: 1st and 2nd shift Compensation: $16.75/hour POSITION OVERVIEW Are you someone who excels in customer service and enjoys creating personalized experiences for guests? Do you have a keen eye for detail while managing multiple tasks? Do you appreciate a collaborative, team-focused atmosphere? If your answer is yes, then consider...

Guest Services RepresentativeCompany OverviewWestgate Resorts is dedicated to providing exceptional hospitality experiences, offering guests a chance to immerse themselves in a rich historical environment while enjoying luxurious accommodations.Position OverviewAs a Guest Services Representative, your primary responsibilities will include:Welcoming and...

Position Summary: The primary role is to deliver outstanding customer service by welcoming and registering guests at check-in and throughout their stay, while managing payments and posting charges to guest accounts. Key Responsibilities: Foster positive relationships with guests at all times.Adhere to all policies, procedures, and service standards.Process...

Position Title: Guest Services RepresentativeJob Category: HospitalityOverview:As a Guest Services Representative, you will play a vital role in ensuring a welcoming atmosphere for our guests. Your primary responsibilities will include assisting guests with check-in and check-out processes, handling inquiries, and providing information about our services.Key...

Position: Front Desk AgentCompany Overview:Westgate Historic Williamsburg Resort offers spacious accommodations that reflect the charm of the past, providing guests with a unique opportunity to explore American history. Located conveniently near popular attractions, our resort is dedicated to ensuring that guests enjoy a memorable vacation experience.Role...

Front Desk SupervisorOverview: Responsible for managing daily operations at the Front Desk and overseeing Bell and Transportation services. This role includes typical Guest Service Agent responsibilities alongside the supervision of Guest Service Agents and Concierge personnel. Additionally, the supervisor will handle assigned reports related to group...

Front Desk SupervisorOverview: Responsible for managing daily activities at the Front Desk and overseeing Bell and Transportation services. This role includes the essential functions of a Guest Service Agent while also supervising the Guest Service Agents and Concierge personnel. Additionally, the supervisor will handle assigned reports regarding group...

Front Desk SupervisorOverview: Responsible for managing daily activities at the Front Desk and overseeing Bell and Transportation services. This role includes supervising Guest Service Agents and Concierge staff while ensuring high standards of guest service. Additionally, the supervisor will handle reports related to group billing and guest feedback on a...

Hourly Compensation: $16.75Shifts Available: 1st and 2nd shiftCompensation Rate: $16.75/hourPOSITION OVERVIEWAre you someone who excels in delivering exceptional customer service and enjoys personalizing experiences for guests? Do you possess a keen eye for detail while managing multiple tasks? Is fostering a collaborative, team-driven atmosphere important...

DescriptionEssential Functions:Ensure high quality and consistency of guest service as per Hotel’s standardsCommunicate with guests before, during and after their stay, using a variety of operating systemsKeep accurate records of guest information and requestsEnsure inventory management is consistently monitoredFollow proper procedural policies and...

Position Title: Guest Services RepresentativeJob Category: HospitalityOverview:As a Guest Services Representative, you will play a crucial role in ensuring a welcoming and efficient experience for our guests. This position involves a variety of responsibilities that are essential to the smooth operation of our front office.Key Responsibilities:Provide...

Job Summary: We are looking for a Guest Service Representative/Front Desk Clerk who will be responsible for greeting and welcoming guests to the hotel. Completes check-in and/or check- out of the guests stay. Accommodates special requests, follow thru with established check-in/out procedures. Benefits Competitive Pay Employee Rate Discounts for Hotel Stays...

Position Title: Guest Services RepresentativeJob Category: HospitalityOverview:As a vital member of our team, the Guest Services Representative plays a crucial role in ensuring a seamless experience for our guests. This position involves engaging with visitors in a courteous and professional manner, handling various front office tasks including registration,...

Description Responsibilities of Guest Service Manager: Oversees all guest operations, including front desk, bell staff, and transportation services to ensure quality and guest satisfaction. Good through knowledge of property management software (PMS) or hotel reservation software. Works closely with the Guest Service Operations Manager and night audit staff...

Responsibilities of Guest Service Manager: Oversees all guest operations, including front desk, bell staff, and transportation services to ensure quality and guest satisfaction. Good through knowledge of property management software (PMS) or hotel reservation software. Works closely with the Guest Service Operations Manager and night audit staff to ensure...

Guest Service Agent Job Summary: Represents the hotel to the guest throughout all stages of the guest's stay. Determines a guest's reservation status and identifies how long the guest will stay. Helps guest's complete registration cards and then assigns rooms accommodating special requests whenever possible. Verifies the guest's method of payment and follows...