Hotline Manager
3 weeks ago
The DNC is seeking a Voter Protection Hotline Manager to manage the National Voter Assistance Hotline. The Hotline Manager should be an experienced and energetic organizer with the ability to scale a system quickly.
The DNC’s Voter Protection Hotline Manager will lead our nationwide hotline and facilitate recruitment, training, day to day management, and program development throughout the cycle. The Manager will work with our Volunteer Hotline Manager, Hotline Operators, and Tech to develop sustainable and scalable hotline operations leading up to November.
The DNC National Voter Assistance Hotline is a crucial tool utilized by state teams and democratic campaigns across the country to ensure voters have the information they need to cast their ballot and have it count. The National Voter Assistance Hotline receives tens of thousands of calls per year in multiple languages. It is the premiere places for voters across all 50 states and DC to get their questions answered or their problems addressed.
In this position you will (Responsibilities/Duties)
- Oversee the plan for scaling the Hotline, covering a variety of languages, and integrating state Hotlines into national effort.
- Coordinate the recruitment, training, scheduling, and support of volunteers to staff the national Hotline
- Work with our volunteer research team to ensure that hotline manuals and supporting materials are current for all jurisdictions
- Triage and troubleshoot voting issues reported through the hotline and escalate to state or national voter protection staff as needed.
- Oversee quality control of Hotline operator reports to ensure that all Hotline operators are properly reporting on calls and that their reports are timely, accurate, and thorough.
- Assist with volunteer management generally
- Perform other duties as assigned.
What we will look for (Qualifications)
- Ability to thrive in a fast-paced, 24/7 organization.
- Demonstrated record of project management.
- Ability to work strategically and collaboratively across departments.
- Creative, versatile, and action-oriented problem solver.
- Well-versed in LBJ, VAN/Votebuilder, and Google Suite.
- Prior voter protection experience preferred.
- Prior experience running a Hotline preferred.
The starting salary for the Hotline Manager position is $60,000, on an annualized basis, commensurate with experience and qualifications.
This is a full-time, exempt position that may require work on weekends, and has an end date of November 15, 2024.
-
Hotline Manager
3 weeks ago
Washington, Washington, D.C., United States Democratic National Committee Full timeThe DNC is seeking a Voter Protection Hotline Manager to manage the National Voter Assistance Hotline. The Hotline Manager should be an experienced and energetic organizer with the ability to scale a system quickly.The DNC's Voter Protection Hotline Manager will lead our nationwide hotline and facilitate recruitment, training, day to day management, and...
-
Voter Assistance Hotline Coordinator
1 week ago
Washington, Washington, D.C., United States LAWYERS' COMMITTEE FOR CIVIL RIGHTS UNDER LAW Full timePosition OverviewThe Lawyers' Committee for Civil Rights Under Law is a prominent organization dedicated to advancing racial justice. Established in 1963, our mission is to leverage legal advocacy to promote racial equality and ensure that marginalized communities have equitable opportunities in society.Position Title: Election Protection Hotline...
-
Election Protection Hotline Specialist
3 months ago
Washington, United States LAWYERS' COMMITTEE FOR CIVIL RIGHTS UNDER LAW Full timeJob DescriptionJob DescriptionThe Lawyers’ Committee for Civil Rights Under Law stands at the forefront of national racial justice legal advocacy. Established in 1963 at the behest of President John F. Kennedy, our organization employs legal advocacy to champion racial justice. We strive, within and beyond the courtrooms, to ensure that Black individuals...
-
Staff Attorney
2 months ago
Washington D.C., United States AARP Full timeOverviewAARP's Legal Counsel for the Elderly champions the dignity and rights of vulnerable Washington, D.C. seniors 60-plus, providing free legal and social work services to those in need - empowering, defending, protecting, and helping thousands of clients each year in many areas of civil law. The Staff Attorney- Hotline provides legal counsel , brief...
-
Fraud Investigation Specialist
1 week ago
Washington, United States Louisiana State University Full timeAll Job Postings will close at 12:01a.m. CST (1:01a.m. EST) on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application progress will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.Job...
-
Fraud Investigation Specialist
5 days ago
Washington, United States Louisiana State University Full timeAll Job Postings will close at 12:01a.m. CST (1:01a.m. EST) on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application progress will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.Job...
-
Fraud Investigation Specialist
1 week ago
Washington, United States Louisiana State University Full timeAll Job Postings will close at 12:01a.m. CST (1:01a.m. EST) on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application progress will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.Job...
-
Chief Risk Officer
5 days ago
Washington, United States U.S. Department of Agriculture Full timeAbout the PositionThis is a Senior Executive Service (SES) role within the U.S. Department of Agriculture, reporting directly to the Rural Development's leadership team. The successful candidate will be responsible for overseeing the mission area's response to hotline complaints and implementing recommendations to mitigate agency risks and strengthen program...
-
Advancing Digital Democracy Program Manager
2 days ago
Washington, United States Tetra Tech Full timeJob SummaryThe Digital Democracy Lead will provide technical direction for all activities supporting engagement of civil society and citizens in democracy and human rights issues involving technology. They will support local and regional civil society organizations, including professional societies, activists, and the private sector, to promote respect for...
-
Legal Counsel
2 weeks ago
Washington, Washington, D.C., United States Reporters Committee for Freedom of the Press Full timePosition OverviewOrganization OverviewThe Reporters Committee for Freedom of the Press (Reporters Committee) has been a pivotal entity since its inception in 1970, dedicated to offering pro bono legal assistance, amicus curiae support, and a wealth of legal resources aimed at safeguarding First Amendment rights and the newsgathering privileges of...
-
Social Media Intern
2 months ago
Washington, United States Rape, Abuse & Incest National Network Full timeDepartment: Communications Position: Social Media Intern Reporting to: Brand Marketing Manager RAINN (Rape, Abuse & Incest National Network) is the nation's largest anti-sexual violence organization. RAINN created and operates the National Sexual Assault Hotline (800.656.HOPE, online.rainn.org y rainn.org/es) in partnership with more than 1,000 local sexual...
-
Case Management Coordinator
7 days ago
Washington, Washington, D.C., United States General Dynamics Information Technology Full timeType of Requisition:RegularClearance Level Must Currently Possess:NoneClearance Level Must Be Able to Obtain:NoneSuitability:Public Trust/Other Required:NACI (T1)Job Family:SCAJob Qualifications:Skills:Effective Communication, Proficiency in Microsoft Office, Organizational Skills, Writing ProficiencyCertifications:Experience:Minimum of 2 years in a related...
-
Case Management Specialist
7 days ago
Washington, United States General Dynamics Information Technology Full timeType of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Suitability: Public Trust/Other Required: NACI (T1) Job Family: SCA Job Qualifications: Skills: Effective Communication, Proficiency in Microsoft Office, Organizational Skills, Writing Proficiency Certifications: Experience: 2 + years of...
-
Bilingual Technology Educator for Seniors
5 days ago
Washington, Washington, D.C., United States RJM Technologies, Inc. Full timeJob OverviewBilingual Technology Educator for Seniors (English-Mandarin/English-Spanish) – Part-TimeRJM Technologies, Inc. is seeking a dedicated Technology Educator to assist older adults in navigating the digital landscape. This part-time role offers a unique chance to empower seniors by enhancing their technological skills and helping them achieve their...
-
Administrative Assistant
2 months ago
Washington, Washington, D.C., United States U.S. Capitol Police Full timeTheincumbent serves as the Administrative Assistant within the Office of InspectorGeneral (OIG) of the United States Capitol Police (USCP). As the AdministrativeAssistant, the incumbent is responsible for providing administrative assistanceto the Executive Officer. Additionally, providing clerical, administrative, andfinancial management assistance to the...
-
Practice Manager
3 months ago
Washington, United States MedStar Health Full timeJob Summary: MedStar Health is looking for aManager Practice to join our MMG (MedStar Medical Group) team! As a Manager Practice, you will plan, manage, and coordinate all patient care activities for medical office location. Implements and maintains organizational policies and procedures pertaining to personnel, federal and state...
-
Oklahoma First Amendment Attorney
5 days ago
Washington, Washington, D.C., United States Reporters Committee for Freedom of the Press Full timePosition OverviewThe Reporters Committee for Freedom of the Press is seeking a dedicated attorney to serve as the Oklahoma Local Legal Initiative (LLI) Attorney. This role is pivotal in offering pro bono legal assistance to journalists and media organizations engaged in local investigative reporting and enterprise journalism.Key ResponsibilitiesLegal...
-
Oklahoma First Amendment Attorney
1 week ago
Washington, Washington, D.C., United States Reporters Committee for Freedom of the Press Full timePosition OverviewThe Reporters Committee for Freedom of the Press is seeking a dedicated attorney to serve as the Oklahoma Local Legal Initiative (LLI) Attorney. This role is pivotal in providing pro bono legal assistance to journalists and media organizations engaged in local investigative reporting and enterprise journalism.Key ResponsibilitiesLegal...
-
Auditor
4 weeks ago
Washington, Washington, D.C., United States USAJobs Full timeDutiesThe Auditor conducts audits of various programs carried out by the Agency or contractors, including assignments undertaken to assess agency programs and operations as part of annual planning; responds to complaints received via the OIG hotline or inquiries from the public; and responds to requests of the Congress or senior OIG management.U.S....
-
Administrative Operations Coordinator I
2 weeks ago
Washington, United States Bizzell Group Full timeJob TypeFull-timePosition OverviewBizzell Group is a distinguished management and consulting organization dedicated to enhancing lives and fostering positive transformation. We provide award-winning services to a varied clientele, aiming to cultivate healthy, secure, and sustainable communities worldwide. Our multidisciplinary team excels in health...