Voter Assistance Hotline Coordinator

2 weeks ago

Washington, Washington, D.C., United States LAWYERS' COMMITTEE FOR CIVIL RIGHTS UNDER LAW Full time
Position Overview

The Lawyers' Committee for Civil Rights Under Law is a prominent organization dedicated to advancing racial justice. Established in 1963, our mission is to leverage legal advocacy to promote racial equality and ensure that marginalized communities have equitable opportunities in society.

Position Title: Election Protection Hotline Specialist
Location: Washington, DC
Employment Type: Term Limited

Role Summary:
Are you committed to safeguarding democratic processes? As an Election Protection Hotline Specialist, you will collaborate with legal volunteers to address voter inquiries received through the hotline. This role demands effective management of daily operations in a dynamic environment, requiring adaptability in work hours and a readiness to embrace new technologies.

Key Responsibilities:

  • Facilitating the Election Protection contact center to assist voters utilizing the hotline.
  • Coordinating schedules and workflows for legal volunteers while gathering critical data.
  • Providing technical support and communication to volunteers.
  • Ensuring adequate staffing levels and resources for volunteer support.
  • Updating materials related to voting rights and conducting training sessions for volunteers.
  • Monitoring interactions within the Election Protection database and generating reports.
  • Encouraging volunteers to take on leadership roles and aiding in post-election evaluations.

Essential Qualifications and Skills:

  • Experience in volunteer management and technology platforms.
  • Exceptional written and verbal communication abilities.
  • Bachelor's Degree is preferred.
  • Strong organizational skills with meticulous attention to detail.
  • Experience working with minority communities, campaigns, or voter protection initiatives.
  • Prior experience with Election Protection hotlines is advantageous.

Commitment to Diversity and Inclusion: We value diversity and inclusion within our organization. We encourage candidates from underrepresented communities to apply. The Lawyers' Committee is committed to ensuring that all individuals are treated fairly and without discrimination based on race, religion, or any other protected status.

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