Case Management Specialist
2 weeks ago
Type of Requisition:
RegularClearance Level Must Currently Possess:
NoneClearance Level Must Be Able to Obtain:
NoneSuitability:
Public Trust/Other Required:
NACI (T1)Job Family:
SCAJob Qualifications:
Skills:
Effective Communication, Proficiency in Microsoft Office, Organizational Skills, Writing ProficiencyCertifications:
Experience:
2 + years of relevant experienceUS Citizenship Required:
NoJob Description:
In a supportive role to a governmental entity, the specialist will manage case referrals and facilitate the intake and placement of eligible program participants:
- Responds to emergency hotline inquiries and manages a resource email inbox;
- Evaluates complex requests concerning vulnerable populations to ensure appropriate placement;
- Assesses the necessary actions based on demographic data and individual circumstances, alongside the availability of care facilities;
- Conducts initial assessments for placement and communicates findings to the relevant agency;
- Documents cases and refers them to the appropriate personnel;
- Maintains confidential records and files associated with cases;
- Prepares reports detailing significant issues and transitions information to the next shift personnel;
- Coordinates and provides updates on the status of placements throughout the intake process;
- Responsible for data entry and verification for each case;
- Reviews source documents to ensure the accuracy of input data through quality assurance measures;
- May oversee the integrity of specific database information;
- Investigates discrepancies in data and implements corrective actions as needed;
- Performs additional administrative tasks as required.
Education
- Bachelor's Degree in Social Work, Sociology, Psychology, or a related field is preferred.
Qualifications
- With a BA/BS degree, 2 years of relevant experience; with an AA/AS degree, 4 years of experience.
- Exceptional written and verbal communication skills.
- Experience working with immigrant, refugee, and underserved populations is preferred.
- Strong attention to detail.
- Bilingual in Spanish/English is a plus.
- Excellent organizational skills and advanced proficiency in MS Excel.
- Ability to thrive in a fast-paced, high-volume environment.
Unique/Additional Requirements
- This position includes rotating shift work 24/7, which may involve some telework.
- Requires Public Trust or the ability to obtain one.
Scheduled Weekly Hours:
40Travel Required:
Less than 10%Telecommuting Options:
HybridTotal Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nations most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.-
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