Customer Service Specialist

4 weeks ago

Glendale, United States Sherwin-Williams Full time

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

 

PART-TIME at Store #703483, located at: 5225 Leetsdale Drive, Denver, CO 80246

 

    For Part Time roles:
This position is eligible for health benefits, such as prescription savings and virtual physician visits, retirement and saving benefits, and more. Additional benefits include a generous time away from work package, including vacation, holidays, and military leave, among other benefits. For more information about our benefits, visit


    For Full Time roles:
This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits, and more. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, holidays, among other benefits. For more information about our benefits, visit

 

Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We'll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show 
What is the Process to get Started?  Step 1 - Online Application 
Find the role(s) that interest you on our Careers page:    Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners  
Step 2 - Digital Interview  
Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions   You'll be able to record and complete your video interview anytime, anywhere While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation  
Step 3 - In-Store Interview 
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. 
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at . Click on Candidates to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. 
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. 
The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. 
Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. 
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistent with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales 
Minimum Requirements:
  • Must be at least eighteen (18) years of age 
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
  • If internal to Sherwin-Williams, you must have received at least a meets expectations (3) rating on your most recent performance appraisal
  • If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position 
  Preferred Qualifications:
  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish

  • Customer Service

    4 weeks ago

    Glendale, United States Johnson Service Group Full time

    Job DescriptionJob DescriptionJSG is hiring a Customer Service / Order Management Specialist - Must have Order Management / Data Entry / Price Negotiation etc. for our client in Glendale, AZ. Administers contracts and agreements for customer accounts to achieve division business objectives and to meet customer performance expectations. Acts as customer and...

  • Customer Service Specialist

    1 week ago

    Glendale, Arizona, United States BCI Acrylic Inc. Full time

    Join Our Team as a Customer Service SpecialistWith a legacy of over 25 years, BCI Acrylic Inc. stands as a leader in the acrylic bath renovation sector. We provide tailored bath remodeling solutions that enhance the lives of our clients, offering bathrooms that are not only visually appealing but also durable and easy to maintain.We are currently seeking a...

  • Bilingual Customer Service Specialist

    4 weeks ago

    Glendale, United States The Sherwin-Williams Company Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Customer Service-Retention Specialist

    3 months ago

    Glendale, United States Sands Chevrolet Surprise Full time

    Job DescriptionJob DescriptionThe role is to go above and beyond to make sure the customer is maximizing their discounts. Through this process the Retention Specialist will uncover additional opportunities in the household. Must be a free thinker and have great problem solving skills. Retaining the customer is the most important part of the business.A...

  • Customer Service-Retention Specialist

    1 month ago

    Glendale, United States Sands Chevrolet Surprise Full time

    The role is to go above and beyond to make sure the customer is maximizing their discounts. Through this process the Retention Specialist will uncover additional opportunities in the household. Must be a free thinker and have great problem solving skills. Retaining the customer is the most important part of the business.A customer kept is just as important...

  • Educational Specialist

    1 hour ago

    Glendale, Arizona, United States 360 Customer Inc. Full time

    Job Summary360 Customer Inc. is seeking a highly skilled and dedicated Special Education Teacher to join our team. As a Special Education Teacher, you will be responsible for providing high-quality educational services to students with special needs.Key ResponsibilitiesAdapt Curriculum: Adapt classroom work to provide students with instructional...

  • Customer Engagement Specialist

    1 week ago

    Glendale, Arizona, United States PCRK Group Full time

    Job OverviewPCRK Group is seeking dedicated Full & Part Time Customer Engagement Specialists.This role is essential to our organization's success, contributing significantly to sales growth through membership acquisition, service enhancements, and retail transactions. We are looking for individuals eager to develop their sales expertise and motivated to earn...

  • Insurance Customer Support Specialist

    3 days ago

    Glendale, California, United States Sati Soulakhian - State Farm Agent Full time

    Insurance Customer Support Specialist - Sati Soulakhian - State Farm AgentBecome a vital member of our team at Sati Soulakhian - State Farm Agent as an Insurance Customer Support Specialist. In this role, you will be instrumental in fostering customer connections, delivering outstanding service, and guiding clients through their insurance choices. We seek...

  • Repairs and Customer Service

    2 weeks ago

    Glendale, United States Tacori Full time $22 - $28

    Job DescriptionJob DescriptionJOB TITLE: QUALITY CONTROL AND REPAIR SPECIALISTREPORTING TO: QUALITY CONTROL MANAGERLOCATION: TACORI OFFICE FLSA STATUS: NON-EXEMPT SCHEDULED HOURS: AS NEEDEDMAJOR FUNCTION: The Quality Assurance (QA) Service & Repairs Specialist is responsible for receiving, inspecting and auditing inbound/outbound service & repairs pieces, as...

  • Client Support Specialist

    1 week ago

    Glendale, Arizona, United States Guaranteed Door Service Full time

    Job OverviewAs a Client Support Specialist, you will play a crucial role in ensuring customer satisfaction and maintaining strong relationships with our clients. Your primary responsibilities will include:Providing exceptional assistance to customers regarding their inquiries and concerns.Resolving issues efficiently while maintaining a positive and...

  • Customer Support Specialist

    2 months ago

    Glendale, Arizona, United States Reveleer Full time

    Customer Support SpecialistPosition Onsite - Glendale, OH or New Albany, OHReveleer is a healthcare data and analytics company that uses Artificial Intelligence to give health plans across all business lines greater control over their Quality Improvement, Risk Adjustment, and Member Management programs. With one transformative solution, the Reveleer platform...

  • Customer Service Representative

    4 weeks ago

    Glendale, United States Guaranteed Door Service Full time

    Job DescriptionJob DescriptionTEST TEST TEStTEST TEST TEStTEST TEST TEStCompany DescriptionGuaranteed Door Service has been serving Arizona since 1978. As one of the longest standing garage door companies in the State we offer the best in service and workmanship.Company DescriptionGuaranteed Door Service has been serving Arizona since 1978. As one of...

  • Customer Success Specialist-Remote

    4 weeks ago

    Glendale, United States Biz-Tech Services Inc Full time

    Biz-Tech Services, Inc. is a leading technology solutions company, dedicated to providing exceptional services to businesses worldwide. We are currently seeking a proactive and customer-oriented Customer Success Specialist to join our remote team. As a Customer Success Specialist, you will be responsible for ensuring the success and satisfaction of our...

  • Customer Service and Maintenance Associate

    1 week ago

    Glendale, Arizona, United States Walmart Full time

    Position OverviewAs a Cart Retrieval and Sanitation Specialist at Walmart, you will play a vital role in ensuring a welcoming environment for our customers. Your responsibilities will include:Customer Engagement: Make sure customers have a positive experience from the moment they arrive.Cart Management: Efficiently gather carts from the parking area and...

  • Retail Service Specialist

    1 month ago

    Glendale, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 1233 E Colorado St [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership role in...

  • Client Relations Specialist

    1 week ago

    Glendale, Arizona, United States Johnson Service Group Full time

    Job OverviewJohnson Service Group (JSG) is seeking a Client Relations Specialist with expertise in Order Management, Data Entry, and Price Negotiation.Key Responsibilities:Manage contracts and agreements for customer accounts to meet business objectives and customer expectations.Serve as the primary contact for customers and the division, overseeing multiple...

  • Customer Service Specialist for Motor Vehicle Services

    3 days ago

    Glendale, Arizona, United States Pls Financial Services, Inc. Full time

    Position Overview:The Motor Vehicle Customer Service Representative serves as the primary liaison between our clients and PLS Financial Services, Inc. This role is crucial in delivering exceptional customer support and promoting our suite of services.Key Responsibilities:Delivering outstanding customer service to enhance client satisfaction.Promoting and...

  • Automotive Service Specialist

    1 week ago

    Glendale, California, United States Goodyear Tire & Rubber Company Full time

    Position Overview:As an Automotive Service Specialist at Goodyear Tire & Rubber Company, you will play a crucial role in ensuring the safety and performance of vehicles by providing expert tire services and automotive repairs.Key Responsibilities:- Conduct thorough inspections and diagnostics of tires and automotive systems.- Perform high-quality repairs and...

  • Automotive Customer Engagement Specialist

    1 week ago

    Glendale, California, United States Glendale Nissan Full time

    Immediate Opening forBusiness Development & Customer Engagement SpecialistsPreferred Experience in Telemarketing or Business Development. If you are seeking a career opportunity to earn competitive compensation with a leading organization that values its employees, this position is for you. Glendale Nissan is a family-owned automotive dealership that...

  • Automotive Service Specialist

    1 week ago

    Glendale, Arizona, United States Northeast Scottsdale Auto Group Inc Full time

    Job TypeFull-timeAbout UsNortheast Scottsdale Auto Group Inc is a family-owned enterprise that stands as the last full-service automotive repair chain in the region. With a commitment to quality and customer satisfaction, we are expanding our operations across multiple locations.Position Overview:We are seeking a dedicated Automotive Service Specialist to...