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Automotive Service Specialist

2 months ago

Glendale, Arizona, United States Northeast Scottsdale Auto Group Inc Full time

Job Type

Full-time

About Us

Northeast Scottsdale Auto Group Inc is a family-owned enterprise that stands as the last full-service automotive repair chain in the region. With a commitment to quality and customer satisfaction, we are expanding our operations across multiple locations.

Position Overview:

We are seeking a dedicated Automotive Service Specialist to provide top-notch automotive repair services. This role encompasses a wide range of responsibilities, including engine diagnostics, fuel system repairs, steering and suspension work, exhaust system maintenance, electrical system troubleshooting, and more.

Key Responsibilities:

Diagnostics and Repairs:

  • Conduct comprehensive diagnostic assessments to identify mechanical and electrical issues in vehicles.
  • Analyze diagnostic results and utilize technical manuals to pinpoint problems accurately.
  • Execute repairs or replacements of defective components, including engines, transmissions, and braking systems.
Maintenance Services:
  • Perform routine maintenance tasks such as oil changes, tire rotations, and fluid inspections.
  • Examine vehicles for signs of wear, damage, or safety issues, recommending necessary repairs.
  • Implement preventive maintenance strategies in accordance with manufacturer specifications to enhance vehicle longevity.
Technical Knowledge:
  • Stay informed about advancements in automotive technology and repair techniques through ongoing training.
  • Utilize specialized diagnostic tools effectively to ensure accurate and efficient vehicle repairs.
  • Adhere to industry standards and safety regulations to maintain high-quality workmanship.
Documentation:
  • Maintain detailed records of all repair and maintenance activities, including parts used and labor hours.
  • Keep accurate logs of vehicle service history to monitor maintenance schedules and recurring issues.
Customer Interaction:
  • Engage with customers in a professional manner, clearly explaining repair recommendations and cost estimates.
  • Address customer inquiries and concerns regarding vehicle performance and maintenance.
  • Deliver exceptional customer service to foster trust and encourage repeat business.
Qualifications:
  • High school diploma or equivalent; vocational training in automotive repair is preferred.
  • Relevant certifications, such as Automotive Service Excellence (ASE), are advantageous.
  • Demonstrated experience as an automotive technician with strong mechanical and troubleshooting skills.
  • Proficient in the use of diagnostic equipment and computerized repair systems.
  • Comprehensive knowledge of automotive systems and repair procedures across various makes and models.
  • Ability to work both independently and collaboratively, with strong communication skills.
  • Physical capability to perform tasks that require lifting, bending, and prolonged standing.
Work Environment:

The Automotive Service Specialist will work in a dynamic repair shop environment, which may involve exposure to noise and various automotive substances. Adherence to safety protocols and the use of personal protective equipment is essential. Flexibility in work hours may be required to meet customer needs.

Benefits:

• 5-day work week
• Closed on Sundays
• Health Insurance
• Employer Paid Life Insurance
• Dental Coverage
• Vision Coverage
• 401(K) With Match %
• Paid Vacation
• Paid Holidays
• Paid Sick Days
• Provided Uniforms
• Company Funded Continued Training