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Automotive Customer Engagement Specialist

2 months ago

Glendale, California, United States Glendale Nissan Full time

Immediate Opening for

Business Development & Customer Engagement Specialists

Preferred Experience in Telemarketing or Business Development. If you are seeking a career opportunity to earn competitive compensation with a leading organization that values its employees, this position is for you. Glendale Nissan is a family-owned automotive dealership that emphasizes excellence and fosters a supportive work environment where you can advance in your career. We are committed to innovation and continuous improvement, and our employees take pride in being part of our team.

We are currently seeking Business Development and Customer Engagement Specialists who resonate with our core values of respect, integrity, strong work ethic, and teamwork. This role is an excellent opportunity for individuals eager to enter the fields of sales, marketing, and customer service. We prioritize internal promotions and are looking for dedicated individuals to join our team.

The ideal candidate should possess a passion for customer interaction, excellent verbal communication skills, and a high level of integrity. While sales experience is advantageous, it is not mandatory. Comprehensive training will be provided to qualified candidates.

REQUIREMENTS: High-energy, positive, and outgoing professionals with strong verbal communication skills and a solid work ethic will thrive in this organization.

We are looking for candidates who are:

  • Customer-focused and friendly, with the ability to quickly connect with clients.
  • Exceptional verbal and written communicators who approach interactions creatively, logically, and empathetically.
  • Possess a high school diploma or equivalent; a college degree is preferred.
  • Able to provide references upon request.

Job Details:

Job Type: Full-time & Part-time

Qualifications:

  • Experience in Sales Lead Generation & Telemarketing: 1 year (Preferred)
  • Positive and energetic personality
  • Excellent communication skills
  • Customer service experience: 3 years (Preferred)

Full Job Description:

Qualifications:

  • Strong phone communication skills
  • Proficient in Microsoft Excel and Word
  • Excellent written and verbal communication abilities
  • Ability to maintain a positive demeanor and extend that attitude to clients
  • A team player in a diverse work environment
  • Minimum typing speed of 45 WPM
  • High integrity
  • Strong follow-up skills
  • Multilingual abilities are a plus
  • Willingness to work various shifts, including evenings, weekends, and holidays
  • Able to retain and apply large volumes of information

Basic Duties:

  • Document client information accurately
  • Handle inbound and outbound calls
  • Schedule and confirm qualified appointments
  • Book appointments
  • Perform other assigned duties

Compensation:

Job Types: Full-time, Part-time

Benefits:

401(k)

Dental Insurance

Health Insurance

Free Life Insurance

Paid Time Off

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday
  • Weekend/Holiday availability

Supplemental Pay Types:

  • Bonus
  • Commission

COVID-19 Considerations:

Yes.

Experience:

  • Sales Lead Generators & Telemarketers: 1 year (Preferred)
  • Customer service: 3 years (Preferred)

Work Location: One location

Hiring Insights:

On-going need to fill this role

Urgently hiring