Customer Service Specialist

2 weeks ago


Glendale, Arizona, United States BCI Acrylic Inc. Full time


Join Our Team as a Customer Service Specialist
With a legacy of over 25 years, BCI Acrylic Inc. stands as a leader in the acrylic bath renovation sector.

We provide tailored bath remodeling solutions that enhance the lives of our clients, offering bathrooms that are not only visually appealing but also durable and easy to maintain.

We are currently seeking a Customer Service Specialist to support our outreach efforts and contribute to our thriving team.

Become part of our dedicated workforce and enjoy a rewarding career while positively impacting homeowners by helping them transform their living spaces.


General Purpose:
Exceptional customer service abilities are essential. Engage with homeowners via phone to schedule qualified appointments for complimentary consultations. Accurately input lead data, update reports, and respond to incoming calls from advertisements.

Key Responsibilities:
1. Deliver a structured presentation to homeowners
2. Tailor the presentation to address the specific needs of each homeowner
3. Address inquiries and concerns from homeowners
4. Collect essential homeowner information including names, addresses, and contact numbers
5. Schedule appointments through telephone communication
6. Enter appointment details into the company’s database
7. Document homeowner information and key discussion points
8. Confirm appointments with field representatives
9. Schedule visits for representatives to meet potential clients
10. Conduct quality assurance calls
11. Respond to calls from prospective clients responding to marketing efforts
12. Follow up with homeowners after initial contact
13. Update lead information and maintain accurate reporting

Qualifications:
- Understanding of sales and marketing principles
- Relevant experience in telemarketing, sales, or customer engagement
- Product knowledge will be provided
- Proficiency in necessary computer applications

#J-18808-Ljbffr

  • Glendale, Arizona, United States 360 Customer Inc. Full time

    Job Summary360 Customer Inc. is seeking a highly skilled and dedicated Special Education Teacher to join our team. As a Special Education Teacher, you will be responsible for providing high-quality educational services to students with special needs.Key ResponsibilitiesAdapt Curriculum: Adapt classroom work to provide students with instructional...


  • Glendale, Arizona, United States PCRK Group Full time

    Job OverviewPCRK Group is seeking dedicated Full & Part Time Customer Engagement Specialists.This role is essential to our organization's success, contributing significantly to sales growth through membership acquisition, service enhancements, and retail transactions. We are looking for individuals eager to develop their sales expertise and motivated to earn...


  • Glendale, Arizona, United States Guaranteed Door Service Full time

    Job OverviewAs a Client Support Specialist, you will play a crucial role in ensuring customer satisfaction and maintaining strong relationships with our clients. Your primary responsibilities will include:Providing exceptional assistance to customers regarding their inquiries and concerns.Resolving issues efficiently while maintaining a positive and...


  • Glendale, Arizona, United States Walmart Full time

    Position OverviewAs a Cart Retrieval and Sanitation Specialist at Walmart, you will play a vital role in ensuring a welcoming environment for our customers. Your responsibilities will include:Customer Engagement: Make sure customers have a positive experience from the moment they arrive.Cart Management: Efficiently gather carts from the parking area and...


  • Glendale, Arizona, United States Johnson Service Group Full time

    Job OverviewJohnson Service Group (JSG) is seeking a Client Relations Specialist with expertise in Order Management, Data Entry, and Price Negotiation.Key Responsibilities:Manage contracts and agreements for customer accounts to meet business objectives and customer expectations.Serve as the primary contact for customers and the division, overseeing multiple...


  • Glendale, Arizona, United States Pls Financial Services, Inc. Full time

    Position Overview:The Motor Vehicle Customer Service Representative serves as the primary liaison between our clients and PLS Financial Services, Inc. This role is crucial in delivering exceptional customer support and promoting our suite of services.Key Responsibilities:Delivering outstanding customer service to enhance client satisfaction.Promoting and...


  • Glendale, Arizona, United States Northeast Scottsdale Auto Group Inc Full time

    Job TypeFull-timeAbout UsNortheast Scottsdale Auto Group Inc is a family-owned enterprise that stands as the last full-service automotive repair chain in the region. With a commitment to quality and customer satisfaction, we are expanding our operations across multiple locations.Position Overview:We are seeking a dedicated Automotive Service Specialist to...


  • Glendale, Arizona, United States Maricopa Community College district Full time

    Job SummaryThe Student Services Specialist Senior in Admissions, Records, and Registration is responsible for providing high-level support to students, staff, and faculty with complex enrollment-related duties. Key responsibilities include:Graduation processing and transcript evaluationAthletic compliance and 3rd party enrollmentResidency and special...


  • Glendale, Arizona, United States Credit Union West Full time

    Job OverviewCredit Union West has consistently been recognized as a leading workplace in Arizona, achieving accolades for its exceptional employee satisfaction and workplace culture.Why Join Us?At Credit Union West, we prioritize the well-being of our employees by offering competitive compensation and a comprehensive benefits package, which includes:100%...


  • Glendale, Arizona, United States The Cavco Family of Companies Full time

    ABOUT THE POSITION The production service team is dedicated to ensuring that customer concerns are resolved promptly and effectively, aligning with the commitments and warranties provided by Cavco. Fostering ongoing customer loyalty and brand advocacy is a fundamental aspect of the production service team's success. The On-Site Service Specialist addresses...


  • Glendale, Arizona, United States Actalent Full time

    Job Title: Service Engineering Specialist Job Overview As a Service Engineering Specialist, you will leverage your electromechanical expertise to deliver outstanding support to our clientele. Your role will involve engaging in site safety initiatives to foster a zero-hazard atmosphere, maintaining professionalism, and nurturing customer relationships. You...


  • Glendale, Arizona, United States Sands Chevrolet - Glendale Full time

    Job Summary:Sands Chevrolet - Glendale is seeking a highly motivated and detail-oriented Lot Attendant/Porter/Valet to join our team. As a key member of our customer experience team, you will play a critical role in ensuring the efficient movement of customer vehicles through our production process.Responsibilities:Park and retrieve customer vehicles in a...


  • Glendale, Arizona, United States DOWN 2 EARTH COMMUNICATIONS LLC Full time

    Join the Dynamic Team at Down 2 Earth CommunicationsBecome a vital part of Down 2 Earth Communications, a leading provider for Cox Communications, as a Fiber Optic Service Specialist. In this role, you will be responsible for delivering exceptional services related to video, internet, phone, home automation, and security.We pride ourselves on offering...


  • Glendale, Arizona, United States Bumble Bee Plumbing, Inc. Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Bumble Bee Plumbing, Inc. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring customer satisfaction.Key ResponsibilitiesConvert incoming and outgoing customer calls into booked...


  • Glendale, Arizona, United States Craft Culinary Concepts, LLC. Full time

    Position OverviewThe Beverage Service Specialist at Craft Culinary Concepts, LLC. is dedicated to providing exceptional service to guests in a dynamic environment. This role involves managing beverage orders and ensuring a memorable experience for patrons.Key ResponsibilitiesThe Cocktail Attendant is expected to:Exhibit a friendly and professional demeanor...


  • Glendale, Arizona, United States Kevin Mcgraw - State Farm Agent Full time

    Job Description**Position Overview**We are seeking a highly motivated and customer-focused professional to join our team as a Customer Relations Representative. As a key member of our State Farm Agent team, you will play a vital role in helping our business grow through exceptional customer service and sales.Responsibilities:Establish and maintain strong...


  • Glendale, Arizona, United States CALIFORNIA POKE HOUSE Full time

    Job OverviewCalifornia Poke House is seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.Key ResponsibilitiesPrepare and serve food and beverages to...


  • Glendale, Arizona, United States Gilbertsunnews Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and welcoming store environment.Key Responsibilities:Provide excellent...


  • Glendale, Arizona, United States Bank of Montreal Full time

    Position Overview:Join our team at Bank of Montreal as a Customer Service Banker, where you will play a vital role in delivering outstanding service to our clients.Key Responsibilities:1. Provide exceptional support to BMO customers and prospects.2. Assess and understand customer requirements to enhance their banking experience.3. Engage with clients to...


  • Glendale, Arizona, United States Gilbertsunnews Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and welcoming store environment.Key Responsibilities:Provide excellent...