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Clinical Administrative Coordinator

4 months ago

Saddle Brook, United States Optum Full time

At Optum, the mission is clear: Help people live heathier lives and help make the health system work better for everyone.

LHI is one of 4 businesses under OptumServe. OptumServe provides health care services and proven expertise to help federal government agencies modernize the U.S. health system and improve the health and well - being of Americans. By joining OptumServe you are part of the family of companies that make UnitedHealth Group a leader across most major segments in the U.S. health care system. LHI was founded in 1999 and acquired by Optum in 2011, LHI specializes in creating and managing health care programs through on - location services, patient - specific in - clinic appointments, telehealth assessments, or any combination based on customer need. LHI's customizable solutions serve the diverse needs of commercial customers, as well as federal and state agencies, including the U.S. Departments of Defense, Veterans Affairs, and Health and Human Services.

There’s an energy and excitement here, a shared mission to improve the lives of others as well as our own. Ready for a new path? Start doing your life’s best work.SM

This position is full-time, Monday - Friday. Employees are required to work an 8-hour shift normal business hours of 7:30 AM – 4:00 PM. It may be necessary, given the business need, to work weekends. Our office is located at 156 William St, New York, NY 10038.

We offer 1 weeks of paid training. The hours during training will be 7:30 AM – 4:00 PM from Monday - Friday. 

Primary Responsibilities:

  • Greet and check in patients.
  • Collect insurance information. 
  • Making outbound calls to members to schedule follow up and Diagnostic appointments.
  • Update patient information in EHR system 
  • Coordinate and monitoring members within the clinic
  • Take meeting notes for staff meetings and send out agenda.   
  • Updating inventory of supplies within clinic as needed   
  • Maintain clean and organized lobby area.
  • Support Supervisor with any needs.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma / GED
  • Must be 18 years of age or older 
  • 6+ months experience in a clinical environment
  • 1+ years Receptionist experience
  • 1+ years one - on - one patient facing experience
  • Experience using Microsoft Word (edit, create & save documents), Microsoft Excel (editing spreadsheets), and Microsoft Outlook (email, Teams)
  • Ability to work an on - site position and reside within a commutable distance to the office: 156 William St, New York, NY 10038
  • Ability to work an 8-hour shift normal business hours of 7:30 AM – 4:00 PM. It may be necessary, given the business need, to work weekends.

Soft Skills:

  • Excellent written and verbal communication, telephone etiquette and interpersonal skills
  • Ability to influence and negotiate through use of verbal, written, and interpersonal means with a diverse group of people/disciplines at all levels of an organization.
  • Must have strong organizational, multi-tasking and time management skills.

New York Residents Only: The hourly range for this is $16.54 - $32.55 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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