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Transformation & Strategy- Pricing Strategy- Payments (Merchant Services)- Executive Director

3 months ago

Chicago, United States JPMorganChase Full time

Job Description
Lead end-to-end pricing strategy for Merchant Services holistically with a focus on pricing for new services & products; and design, development, testing, and roll-out of new pricing & go-to-market strategies
As an Executive Director in the Pricing Strategy team within J.P. Morgan Payments, you will play a crucial role in leading end-to-end pricing strategy for Merchant Services with a focus on pricing for new services & products; and design, development, testing, and roll-out of new pricing & go-to-market strategies. You will establish relationships with product owners, sales leads, and operations/technology heads, leveraging these relationships to identify new strategic pricing opportunities. You will also promote the execution and delivery of new pricing models across the organization. This role provides an opportunity to be an outside-the-box strategic thinker, have a strong executive presence, and be an internal champion for innovation and change.
The Payments Transformation Team sits at the forefront of a rapidly changing Payments industry, seeking to keep J.P. Morgan at the cutting edge. The team is responsible for the Commercial & Investment Bank Payments business's Transformation agenda from strategy-to-execution to improve product delivery, organizational agility, and enable execution of innovative products and solutions to our clients. The team supports all product lines across Payments and sits central to leadership across our Product, Technology, Design, Operations, Sales, and Client Service & Implementation organizations, where capability building, agility coaching, commercialization, investment governance, technology modernization, and end-to-end product delivery optimization is top priority.
Job responsibilities

  • Partner with internal and external contacts, including sales and marketing colleagues, to identify client, prospect, and industry segment demand for product / pricing options
  • Develop product, price, and service configurations targeting identified client needs, balancing revenue against risks related to product utilization, mix, wallet share, margins and profitability
  • Foster new or alternative pricing methodologies (e.g., fixed, ranged, tiered pricing, dynamic algorithms) and direct internal and external testing in real-life, controlled pilot environments
  • Help develop and syndicate training materials, product pitchbooks, and other internal / external communications to explain and lead adoption of new pricing innovations
  • Collaborate with the broader Payments Pricing team on an ad-hoc basis, e.g., implementing pricing tools and other systems updates (training materials, billing system changes, CRM updates, etc.), to apply consistent implementation of new pricing approaches
  • Lead and partner closely with a small team in analysis, development, and syndication; build partnerships and leverage indirect resources in an effective manner


Required qualifications, capabilities, and skills

  • 10+ years' experience in a Corporate environment/financial institution
  • Experience managing teams, either directly or indirectly, including coaching and development of junior team members
  • Experience managing projects on behalf of multiple stakeholders
  • Knowledge of the payments industry, including Treasury Services, Merchant Acquiring, and Commercial Card services


Preferred qualifications, capabilities, and skills

  • Degree in quantitative and/or business discipline (e.g., economics, statistics, scientific fields, etc.); Masters, MBA, CPA, or CFA designations a plus
  • Background in payments industry consulting and / or FinTech product development
  • Innovative mindset; ability to identify and pioneer new pricing concepts without fear of failure; strong detail orientation, capable of translating high-level innovations into tangible, actionable project plans
  • Analytical approach to problem solving, able to assess market landscape, recognize patterns and evolving opportunities, and offer creative solutions; create business cases for proposed solutions, as well as work with deadlines and be adaptable to unexpected demands
  • Appreciation of legal and regulatory parameters related to pricing and a firm commitment to maintaining a strong Controls environment; capture revenue opportunity and key risks (including implementation challenges) and mitigants to those risks
  • Ability to foster strong, trusted relationships with organizational partners, including product and business owners and other executive stakeholders, to implement new pricing initiatives


About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan Payments is among the world's largest, most trusted and innovative full-service providers in one of the most dynamic and rapidly transforming spaces in financial services. In addition to providing international cash management, liquidity, commercial card, FX, escrow solutions, merchant services and trade finance, we continue to invest in future-growth initiatives, such as blockchain, AI & ML, as well as form partnerships with rising fintechs to expand our client base and product offerings.
Boasting more than 135,000 clients in over 180 countries, J.P. Morgan Payments offers specialized solutions that provide operating efficiencies and value beyond other standardized solutions available in the market. Our global product and technology platform, integrated client service model and network of operational centers enable J.P. Morgan Payments to deliver a consistent set of services to clients no matter where they are across the world.