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Assistant Front Office Manager

2 months ago

Honolulu, United States The Kahala Hotel & Resort Full time
3.
2 Honolulu, HI Honolulu, HI Full-time Full-time $5,375 - $5,542 a month $5,375 - $5,542 a month 4 hours ago 4 hours ago 4 hours ago Pay Range ($5,375.
00-$5,542.
00 / monthly compensation) Assistant Front Office Manager Come LIVE Kahala and join the Kahala Ohana We are a #luxuryhotel and #resort, nestled between the serenity of gently lapping waves on a lovely white sand beach and a prestigious private golf course that host an annual PGA Tournament, all within the quiet Kahala Community.
The Kahala Hotel & Resort is on the forefront of making changes in hospitality with our KISCA (Kahala Initiative for Sustainability Culture and Arts) Program and ownership's commitment to supporting the UN's SDGs.
Our colleagues are in large part our #brand and we are looking for individuals to join us to ensure that guests will create treasured memories here with a longing to return to The Kahala Hotel & Resort.
Job
Summary:
To promote and foster The Kahala Hotel and Resort philosophy of Aloha.
Responsible for all daily operations of the Front Office.
Assists the Director of Front Office Operations and Assistant Director of Front Office Operations with developing and maintaining applicable operating procedures involving the Front Desk, Front Service, PBX, Concierge, Pool & Beach.
Essential Functions Coordinates room assignments, checks daily room assignments and coordinate group movements with specific reference to check-in and check-out.
Trains, supervises, schedules and completes payroll for the front office department.
Performs disciplinary actions as necessary.
Coordinates procedures for all new packages or promotions with the Sales and Marketing, Accounting, Information Systems, and all other departments involved.
Assists in the check-in, escort and check-out process as necessary.
Conduct daily briefing and address immediate issues in relation to our guest's services.
Ensure that the SOP manuals are continuously updated, maintained and used effectively.
Cooperate and coordinate teamwork with other departments.
Verify credit card authorizations.
Estimated Salary: $20 to $28 per hour based on qualifications.