Retail Operations Business Partner

2 weeks ago


New York NY, United States Curaleaf Full time

From innovative products to promoting social justice, from environmental sustainability to building world-class brands, we know that none of this is possible without our Team Members, which is why we’ve committed to fostering a diverse and inclusive experience for all.
As the Retail Operations Business Partner, you will serve as a primary member of the National Operations Team and will drive change and ingenuity within the cannabis industry. Additionally, as the Retail Operations Business Partner, you will support the development of national, regional, and local initiatives using open and supportive communication methods to encourage productivity and successful execution and outcomes.
You are passionate about motivating teams, providing excellent service to our internal customer, ensuring retail operations run smoothly and efficiently and helping drive and maximize sales in the company. The role is accountable to work directly with Field Teams to drive efficiency and sales in all Curaleaf stores.
Proactively influence projects to secure success
Ensure operational, procedural, and performance compliance for our national retail locations
Become an operational expert and “go to person” for retail across the country: drive new functions, roll-out nationally; run retail key user tests and conduct operations trainings
Oversee the development of national initiatives for implementation in respective area of responsibility
Demonstrating a broad knowledge of the national business strategy
National P&L analysis
Identifying business opportunities across multiple markets within both medical and adult use states
Provide ongoing support and partnerships with Managers, Senior Managers, Directors and VPs
Proactively identifying shortfalls in performance and addressing those opportunities with a positive approach
Work closely with Retail Systems team for new system implementations, existing system improvements
Work collaboratively with New Store Opening stakeholders across the country to ensure successful store
Work to continuously optimize retail operation from a customer-centric and back of house efficiency perspective to enhance profitability across all channels of business
Setting and agreeing to national stretch goals for yourself and others, measuring against key business drivers
Bachelor’s Degree (preferred) in Business Management or Hospitality Management or 3-5+ years of operational management experience within a retail environment
Ability to assess changing market conditions and competitor activity across the country Enjoys collaborating with cross functional partners as well as excelling on solo projects
Strong interpersonal, networking, and negotiation skills
Extensive retail/hospitality business acumen (P&L analysis, EBITA, BOGS, labor forecasting, etc.)
Meticulous attention to detail with the ability to organize and prioritize national projects
Advanced computer literacy with MS Office proficiency (Outlook, Word, Excel, PP, Teams, Tableau)
Expected travel ~50% of the time (vehicle, air)
Medical, Dental, Vision Benefits
Healthcare and Dependent Care Flexible Spending Account (FSA)
Health Savings Account (HSA)
Retirement Plan - 401(K)
Short- and Long-Term Disability
Community Involvement Through our Rooted in Good Initiative
Employee Assistance Program
2020 Cannabis Doing Good’s Good Neighbor Award
Minorities for Medical Marijuana’s Diversity & Inclusion Award
Twitter: @Curaleaf_Inc
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