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Director of IT Services

2 months ago

Duncan OK, United States Morris Business Solutions Full time
We are seeking a full-time motivated individual to be a part of the Morris Business IT Team. As our Level 3 IT Tech Support Manager, you will handle numerous higher level technical issues for our company and Clients and will be responsible for managing and overseeing our Level I and II IT support operations, ensuring efficient and effective workflow. We will support your career growth with advanced tools. This position is based out of Duncan, South Carolina with 10% travel in SC/NC. NOTE: This is Not a remote position - this must be worked on-site. Must have management experience and organization skills.

Morris Business Solutions offers full technology solutions for businesses covering North and South Carolina. We help businesses with computers, servers, cyber security, telephones, copiers, faxes, printers and other technology solutions. As a family-run business we treat all our employees like family and can't wait to grow our qualified team.

Why work for Morris Business Solutions:

Supportive and motivational team with a family style environment

Competitive benefits including a 401K with company match

Generous bonus and raises based on performance

We are a growing company with plenty of room for career growth

All-inclusive annual trip for top employees

Qualifications:

5 years minimum experience in an IT field

5 years minimum experience in a Management Position

Experience with installation, configuration and monitoring of small networks and firewalls

Experience with MSP

Experience supporting users with Office 365 applications (to include MS Teams)

Can take detailed notes and reports on clients

Ability to handle multiple tasks in rapid succession

Strong attention to accuracy and detail with troubleshooting and problem-solving skills.

Experience working with active directory, VPN, and SQL servers is preferred

IT related Associates or Bachelor's Degree, or comparable experience

Experienced with FM Audit, Connectwise, or IT ticketing software

Experience writing SOPs

Experience with IP Phones

Compensation and benefits:

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401K with company match

Company paid Life Insurance

Paid Time Off plus Paid Holidays

Yearly Raises

Employee Assistance Programs

Training and Development Opportunities

Presidents Club Trip for highest rated employees. Past trips have included Paris, St. Lucia, Bahamas, Hawaii, Jamaica, Greece, Ireland, Canary Islands and Key West.