IT Services Director
4 weeks ago
We are seeking a highly motivated individual to join our Morris Business IT Team as a Level 3 IT Tech Support Manager. As a key member of our team, you will be responsible for handling complex technical issues for our company and clients, as well as managing and overseeing our Level I and II IT support operations. Your primary goal will be to ensure efficient and effective workflow, and you will be supported in your career growth with advanced tools.
Morris Business Solutions offers full technology solutions for businesses covering North and South Carolina. We help businesses with computers, servers, cyber security, telephones, copiers, faxes, printers, and other technology solutions. As a family-run business, we treat all our employees like family and are committed to growing our qualified team.
Why work for Morris Business Solutions:
- Supportive and motivational team with a family-style environment
- Competitive benefits including a 401K with company match
- Generous bonus and raises based on performance
- We are a growing company with plenty of room for career growth
- All-inclusive annual trip for top employees
Qualifications:
- 5 years minimum experience in an IT field
- 5 years minimum experience in a Management Position
- Experience with installation, configuration, and monitoring of small networks and firewalls
- Experience with MSP
- Experience supporting users with Office 365 applications (to include MS Teams)
- Ability to handle multiple tasks in rapid succession
- Strong attention to accuracy and detail with troubleshooting and problem-solving skills
- Experience working with active directory, VPN, and SQL servers is preferred
- IT related Associates or Bachelor's Degree, or comparable experience
- Experienced with FM Audit, Connectwise, or IT ticketing software
- Experience writing SOPs
- Experience with IP Phones
Compensation and benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- 401K with company match
- Company paid Life Insurance
- Paid Time Off plus Paid Holidays
- Yearly Raises
- Employee Assistance Programs
- Training and Development Opportunities
- Presidents Club Trip for highest rated employees. Past trips have included Paris, St. Lucia, Bahamas, Hawaii, Jamaica, Greece, Ireland, Canary Islands, and Key West.
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