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Facilities Coordinator

4 months ago

Boston, United States US Tech Solutions, Inc. Full time

Job Title: Facilities Coordinator

Location: Allston, MA

Duration: 6 months contract


Job Description:

· In this role, you'll provide the client and the contract customer service and comprehensive administrative services.

Responsibilities:

· To be successful in the role, the Contract Support professional must understand the contract scope. Should understand internal and client procedures, processes, and systems; and must operate those to the required standards. Serve as a systems champion to ensure accurate and high quality, high-touch, managing reports; sharing standard processes and innovations; and maintaining billing, handling debt and revenue management to ensure performance within contractual terms.

Experience:

· Experience with CMMS systems (ServiceInsight, Service Channel). CMMS Planning, Scheduling and MRO management experience required.

· Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.

· Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisors.

Skills:

· CMMS systems (ServiceInsight, Service Channel). CMMS Planning, Scheduling and MRO management experience required.

Education:

· High School Diploma/GED required, with 2-4 years of experience in contract management, client care at financial institutions