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Chapter Leader, Stock Plan Services Customer Solutions
3 months ago
Job Description:
Role
As the Stock Plan Services (SPS) Chapter Leader, you blend deep business analysis expertise with a passion for coaching, mentoring and developing associates. You are deeply committed to improving the value delivered to our customers.
In an agile structure you will collaborate with other leaders to establish the business analysis standards for your chapter, influence the strategic decisions and build solutions in your expertise. As a Business Analysis People Leader, you will directly manage a team of chapter members including team leads who collaborate with multiple squads across product areas working as product analysts on end-to-end feature development. You are dedicated to helping them grow and develop in their knowledge area and ensure alignment on the \u201Chow\u201D of the work they perform. You are committed to developing your own expertise and knowledge to bring the latest thinking to your role to empower others with that knowledge.
Ensuring chapter talent composition aligns with strategic business priorities including workforce planning vital to provide increased value and results for customers and the business
Supporting and empowering chapter members, to enable delivery of increased value within the business analysis and feature validation completed
Enabling an agile and frictionless organization by demonstrating agile behaviors
Proactively partnering with Chapter Area, Product Area, Center of Excellence, and Squad Leaders to:
influence strategic backlog and prioritization decisions related to your area of expertise
measure performance through established objectives and KPI s to deliver agreed upon business, technology, and people results
align chapter members across squads and product areas to ensure the best utilization of talent while also building learning opportunities and learning day content to develop skills
set and apply standards and ensure the work performed is aligned with established road maps
remove impediments to delivering value
Actively sharing insights, knowledge, industry practices and developments across the organization
The Expertise and Skills You Bring
7-10 Years of business analysis experience
3-5 Years of experience with direct reports
Experience in Six Sigma is a plus
Experience leading, coaching, mentoring, and developing people and teams
Experience identifying and acquiring talent needs; and resource planning and talent allocation across large organizations
Financial services experience, preferred
Agile leadership experience, preferred
You are a committed people leader capable of developing others within your knowledge area to accelerate and achieve increased skill proficiency
You possess excellent interpersonal and communication skills with which you build and maintain strong cross-functional partnerships and relationships at all levels of the organization
You continuously improve and encourage an agile way of working
You optimally develop and proactively share your knowledge and perspectives and build the same expectation within your chapter
You are intellectually curious and model a culture of continuous learning, mentoring and coaching
You take a data-focused approach to decision making, in day-to-day leadership and strategic tradeoff analyses
The Team
Stock Plan Services (SPS) provides companies with outstanding administration for their equity compensation programs, including stock option, restricted stock, employee stock purchase, stock appreciation and performance plans. SPS Product Development supports the business and technology work streams that deliver against approved initiatives including new products for emerging markets and enhancements to existing products.
Certifications:
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients money.
Join Us
At Fidelity, you ll find endless opportunities to build a meaningful career that positively impacts peoples lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don t need a finance background to succeed at Fidelity\u2014we offer a range of opportunities for learning so you can build the career you ve always imagined.
Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.
