Senior Product Owner Exchange and Email Security

Reporting directly to the Director - Messaging & Collaboration, the Senior Product Owner - Exchange/Email Security is responsible for the design, implementation, maintenance, and optimization of the Exchange/Email Security infrastructure. They will work closely with IT teams, security professionals, and business stakeholders to ensure the reliability, security, and scalability of the Exchange/Email Security environment. The Senior Product Owner builds and leverages strong partnerships across business, technology, and product leadership to implement innovative solutions within the Exchange/Email Security technologies. They will act as the product evangelist and subject matter expert and serve as the “go to leader” for timely updates to internal and, where applicable, external customers. The role participates in an agile approach via standups, planning and processes. Success in this role requires strong leadership & strategic skills coupled with an astute understanding of the modern Exchange Online and Email Security landscape. Additionally, the successful candidate engages with the broader technology community and vendors to stay abreast of industry innovation that evolves the product offering and internal practices. 

CANDIDATE PROFILE

Required:

• 6 years’ experience in IT, business, management operations, or related professional area, with a minimum of:

o 5+ years’ experience with Exchange Online, Exchange Online Protection (Defender) policy design and implementation.

o 5+ years’ experience with Email Security Gateways and mail flow integration/management.

o 5+ years’ experience with SMTP Relay services (Hosted and On-Premise) 

o 3+ years designing, supporting solutions based on Office365 and other Collaboration Services

• 4+ years of demonstrated Product and/or Strategy experience.

• Demonstrated ability to lead, influence, and collaborate effectively in a matrix-managed environment.

• Excellent verbal and written communication skills for a wide range of audiences including executives, business stakeholders, and other IT teams.

• Strong attention to detail with an ability to define product roadmaps and operate effectively across multiple priorities.

Preferred:

• Microsoft Certified: Messaging Administrator Associate (Exchange Online Support Engineer)

• 5+ years of experience managing third party and contract labor.

• Product management experience leading or managing platforms within a large, global organization.

• Ability to understand and navigate complex user and technical discussions, architectures, and dependent solutions.

• Demonstrated experience with Design Thinking

• Demonstrated experience with SAFE Agile

CORE WORK ACTIVITIES

• Lead a cross-functional agile delivery team responsible for architecting, designing, and managing the delivery of the Exchange Online, Exchange Online Protection (Defender) and SMTP Relay services. 

• Establish product roadmaps, multi-year plans, and user stories.

• Manage risks, remediation plans, and other security related activities for responsible platforms.

• Act as the main point of contact for the delivery of the Exchange Online, Exchange Online Protection (Defender) and SMTP Relay services. 

• Conduct periodic reviews of capabilities and emerging technologies to ensure that Marriott has the right platforms to support end user experience monitoring and remote control.

• Collaborate with key partners and vendors to create alignment on roadmaps, use cases, capabilities, and product offerings.

• Leveraging Agile SAFE and Design Thinking, empathize and define requirements, asks, and requests; and evaluate/incorporate them against/into an app strategy and roadmap.

• Ideate and prototype with engineering partners and vendors to deliver on the app strategy and roadmap.

• Own the backlog, team management, and delivery of responsible platforms.

• Advocate for the end user by developing a deep empathy of their needs through research, feedback, and other methods.

• Meet regularly with security, stakeholders, and other team(s) to gather work statuses, discuss obstacles, provide guidance to ensure that deliverables are met timely and within budget.

CORE COMPETENCIES

• Communication – Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.

• Leading through Vision and Values – Keeps the organization’s visions and values at the forefront of employee decision making and action.

• Managing Change – Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace; serves as a role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges.

• Problem Solving and Decision Making – identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solve problems, and chooses a course of action. 

• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values. 

• Strategy Execution – Ensures successful execution across business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.

• Driving for Results – Sets high standards for performance for self and/or others, assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

• Global Mindset – Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement, and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

• Developing Others – Supports the development of other’s skills and capabilities so that they can fulfill current or future job/role responsibilities more effectively.

• Organizational Capability – Evaluates and adapts the structure of assignments and work process to best fit the needs and/or support the goal of an organization unit.

• Technical Acumen – Working knowledge of all aspects of Exchange Online, Exchange Online Protection (Defender), SMTP Relay Services, O365 Security, Collaboration tools, and Management Tools.

California Applicants Only:  The salary range for this position is $96,038 to $209,169 annually.

Colorado Applicants Only:  The salary range for this position is $96,038 to $190,154 annually.

Hawaii Applicants Only: The salary range for this position is $116,205 to $209,169 annually.

New York Applicants Only:  The salary range for this position is $96,038 to $209,169 annually.

Washington Applicants Only:  The salary range for this position is $96,038 to $209,169 annually. In addition to the annual salary, the position will be eligible to receive an annual bonus. Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.

All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

The application deadline for this position is 28 days after the date of this posting, June 20, 2024.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.