Northern Virginia Operations Manager

6 days ago


Bethesda, Maryland, United States Admiral Security Full time
Job Summary

We are seeking an experienced Security Operations Manager to join our team at Admiral Security Services. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our security services, ensuring the highest level of customer satisfaction and security standards.

Key Responsibilities
  • Account Management: Act as the primary liaison between Admiral Security and client representatives, ensuring proactive management of accounts and successful delivery of contract requirements.
  • Financial Management: Manage financial performance of the portfolio/region, preparing and analyzing payroll/billing systems reports, accounts receivables, and operational reports to determine trends and areas for improvement.
  • Leadership Development: Develop, challenge, and motivate site-level leadership teams to achieve optimum results, ensuring open communications, prompt responses to concerns, and proper training and support.
  • Employee Retention: Maximize employee retention by ensuring a culture of mutual respect, providing opportunities for advancement, and maintaining a positive work environment.
  • Training and Compliance: Ensure employees at all levels are trained in accordance with Admiral Security Standards, contract requirements, and licensing authority requirements.
  • Disciplinary Actions: Address disciplinary problems in accordance with company policy and procedures, working with HR to provide prompt notification of complaints.
  • Relationship Building: Build and sustain productive relationships with the corporate team, division team, field employees, clients, vendors/suppliers, corporate partners, and community organizations.
  • Administrative Tasks: Ensure proper use, maintenance, and administration of all equipment used at job sites, complete personnel action forms, and submit weekly reports.
Requirements
  • Experience: 5+ years of experience managing security operations, with a strong background in customer service, leadership, and financial management.
  • Education: H.S. Diploma/GED, with a college degree preferred.
  • Skills: Exceptional customer service skills, excellent organizational skills, proficiency in Microsoft Outlook, Word, and Excel, and strong analytical, communication, and organizational skills.
  • Certifications: Must have a reliable vehicle and be willing to work on-call 24 hours a day, seven days a week.
What We Offer

Admiral Security Services offers a competitive benefits package, including medical and dental insurance, tuition reimbursement, paid training, and opportunities for advancement.



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